Orchard Grove Health Campus

My mom is currently in this facility and I’m very thankful that she is here, the staff is very nice. The director Nirmal is an amazing person. You can tell he’s very caring and he does a fantastic job at that facility. Often times you can see him walking around talking to people. He will not hesitate to help you if you need something. He is very down to earth. There are so many great workers there that provide great care and comfort for my mom. I truly hope that the great nurses get recognition just to name a few -Jordan Bach Was Aid and now she has become a nurse and a fantastic one at that she goes above and beyond to look after my mom with dementia you can tell she cares about her job and wants to do a good job not only for my mom but all the residents, she is always pleasant and Will make time to aggress any concerns with family members all at while still being on top of things at the same time she’s a powerhouse of her own ! I need to also recognize another amazing Nurse - Sonja … she’s an army of one! I have seen her run circles she has quickwitted and a quick problem solver not to mention She will handle a whole room, feeding patients all by herself. Believe me this Facility is filled with more great nurses such as nurse BB, Diona, Stephanie, Mike, Major, Stacy, Nikki, and Brenda Just a name a few more even when they are not assigned to be my mom’s nurse they still look out for her when passing in the hallway often times they will ask her if she needs anything and how she’s doing and hug her, and they will compliment that her hair looks nice which will make her smile :) or they will come running to the rescue if need be. I’d like to mention some of the Aids that deserve recognition also -they are some of the hardest working people I have seen in my life.-Nicole, Janelle, Brandon,Juanita, Kevin, (and Porsha -too bad she’s no longer there she was so sweet and always smiling ) not only do they run to the rescue to help pick my mom up if she falls or help her in the restroom when need be, but even when busy they Show compassion and provide an ear to listen to family concerns for something as minor as a lost remote control, or a constant refill on water.. and endless showers …these aids always come thru and give her what she needs which gives our family a sense of Relief that we know our mom is in good care. From the moment you walk in and you meet a lot of of the front ffice people such as Jon the nurse and the scheduler Dina, or even laundry personnel and kitchen staff everyone seems to have a smile on their face and is willing to go above and beyond to give not only your loved comfort but reassurance to our family once again that our mom is in the right place..even when dressed up Dina has with out any hesitation gloved up and quickly gone to take my mom to the bathroom and without a doubt, things like this, do not go unnoticed by family members. Instances like this help my mom stay clean safe and happy and that makes me happy. I am very thankful to have my mom there….even the volunteers and the PT and OT are all kind and caring, if I could give more, Stars, I certainly would. Thank you Mr Nirmal fur going an amazing job and Running a great facility with great staff member members. ( mentioned above ) Awsome job!

Just Beautiful!!!! Thank you

Had my mother in law there on a hospice respite for what was supposed to be 5 days. In less than 48 hours she fell (with an injury) AND developed a sacral bedsore. We brought her home immediately and had to forego the remainder of our much needed respite. I’ve been a nurse for over 30 years and trust me when I say that the nicest looking facilities don’t always give the best care. That is certainly the case here. Tip for anyone placing a loved one in a skilled nursing facility - take multiple photos (or in our case video) of their entire body. I’ve got everything date and time stamped so there’s no denying the poor care she received. We will also be dis-enrolling her from hospice just long enough to have the fall injury assessed. If she doesn’t heal up fast we’ll be retaining an attorney to seek damages. Regardless I’ll be placing complaints with every state and federal agency providing oversight to Orchard Grove.

Beautiful place but can never speak to anyone about anything. Billing questions, staff, nothing. Everytime I call about something no one is available but someone will call back....which they never do. Very expensive and change for every thing. Meals brought to room are 5.00. Moving my mom out after 4 years because communication and cost.