Morningside of Bellgrade
About
Morningside of Bellgrade is an assisted living community in Midlothian, VA. It has capacity for around 130 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- Midlothian, VA
- Capacity
- 130 residents
Phone
(804) 379-2800Website
Visit websiteLocation
Amenities
Ratings & Reviews
4.4
out of 5
Based on 47 reviews
Reviews (47)
Showing the 29 most recent of 47 reviews from Google
Carmen Conrad
Mathew Marino, Interim Administrative Assistant/Sales, was phenomenal with answering questions, moving things along and showed the utmost patience. I would recommend him becoming permanent as he would be an asset to the facility.
Response from the owner
Thank you for your kind words, Carmen! We’re thrilled to hear that Mathew demonstrated exceptional patience, thoroughness, and professionalism in answering your questions and ensuring everything moved smoothly. Mathew embodies the values we strive to uphold and we’re fortunate to have team members like him who go above and beyond to provide outstanding service each and every day.
Dave Foskey
Response from the owner
Dave -- thanks so much for your five star review.
Karen Taylor
Nikki Jones
5 Stars is a joke, this place smells of strong urine when you walk through the hallways. The facility is terribly under staffed and filthy. Residents’ floors are so dirty that your feet stick to the floor. When you push the call bell for assistance no one comes, when you go to the front desk, no one comes. The residents are fed when they get ready sometimes breakfast is well after 7am. These residents literally sit in front of the dinning room locked doors demanding food. Considering the amount of money these residents pay monthly for this so called 5 Star service; they could at least keep the residents & place clean. Do better!!!
Response from the owner
Nikki, I am the Executive Director and was sorry to read your feedback on your experience at Morningside of Bellgrade. Our entire team takes great pride in the service we deliver and the beautiful building we maintain. I would like to sit down and talk with you about your feedback but your name is not in any of our systems. Please contact me at (804) 379-2800 and let me know when you would be available and we would be happy to walk the community with you so you could share you concerns. Regards, Cathy.
Alexandra Conlyn
My mother is a new resident of Morningside. She's been there a couple of weeks. She loves it. She says she is having the time of her life. It is a clean, nice place with a staff who seems to truly care. The residents seem happy. There are a lot of activities. I am truly impressed
Response from the owner
Alexandra, it is wonderful to hear that your mother is having the time of her life since she moved to Morningside of Bellgrade. We're thrilled to read you have been impressed with everything about the community and appreciate your compliments for our team and your shout out for all our wonderful residents!