Mercy Retirement & Care Center
About
Mercy Retirement & Care Center is an assisted living and continuing care community in Oakland, CA. It has capacity for around 160 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care types
- Assisted Living, Continuing Care
- Location
- Oakland, CA
- Capacity
- 160 residents
Phone
(510) 534-8540Location
Ratings & Reviews
3.0
out of 5
Based on 1 review
Reviews (32)
Reviews from Google
Kathleen Nolan
From the moment I called about placement for our family member I felt the love and care on the other end of the phone. I spoke with Linda( at the front desk)who was warm and caring and listened to my need. She transferred me to Amy who was so gracious and kind and heard my worries and concerns. I felt truly listened to and seen. She set up a meeting with Meagen on a Friday and our family member moved in on a Tuesday. . If we could give 10 stars we would. Our family member was so taken by the brightness and windows everywhere. The remodel of the facility is truly beautiful and so inviting. Shout out to Kathleen, David and Josie for their help. Meagen was so wonderful….she toured us around Mercy and answered all the questions we had. She made the tour so fun with her genuine interest in all of us.
Response from the owner
Thank you for your wonderful feedback, Kathleen! We're delighted to hear about your positive experience with our team members. It's great to know your family member feels at home in our community. We'll be sure to share your kind words with everyone mentioned. If you have any further thoughts, feel free to reach out!
Brian Shea
Mercy Retirement & Care Center is an incredible facility. The staff is very welcoming and truly care about the residents. The center is light and bright, very clean and nicely renovated. There is so much to offer residents during their stay. Our brother enjoys gardening and has a strong Catholic faith which can be fulfilled at Mercy. Our family is very thankful to Mercy and for the kindness they have shown our brother.
Response from the owner
Thank you, Brian! We’re thrilled to hear that your brother is enjoying his time with us. Our team is dedicated to creating a welcoming and supportive environment. We appreciate your kind words and are grateful for your family's trust in us. If you have any specific concerns, feel free to let us know!
Steven Catindig
A lot of positive changes in the last few years. There is a really great team at Mercy Retirement.
Response from the owner
Thank you for your positive feedback, Steven! We're thrilled to hear that you’ve noticed the improvements and appreciate our dedicated team. Your support motivates us to continue enhancing the experience for everyone. If you have any specific concerns or suggestions, feel free to share!
shivdeep kapoor
We have been consistently impressed with the level of care and warmth at Mercy Retirement and Care Center. The staff, especially the care team, is genuinely compassionate, professional, and attentive to residents' needs, which provides immense peace of mind. The community is clean, and the variety of activities offered keeps residents active and engaged. It truly feels like a supportive and welcoming environment. A wonderful choice for a loved one.
Response from the owner
Thank you, Shivdeep, for your kind words! We’re thrilled to hear that you appreciate our compassionate care and engaging community activities. Your feedback means a lot to us, and we’re glad to provide a supportive environment for residents. If you have any specific concerns, feel free to reach out.
Olivia Laguesma
Response from the owner
Thank you for your five-star rating, Olivia! We appreciate your support and are glad to know you had a positive experience. If you have any specific thoughts or questions, feel free to reach out anytime.
