Manor Lake Cartersville

Facility doesn't ensure residents live out their final days with dignity and respect. While visiting a loved one over the last couple of months a memory care resident routinely exposes himself and urinates in the common area while others do activities, eat, watch TV, etc. The staff doesn't stop him or redirect his behavior. Instead the staff just keeps a dirty mop bucket in the area to clean the floor, A wet floor creates a fall risk for all individuals in the area. I spoke with the Executive Director but the incident remains unresolved. He assured me that he would address the concern. He has yet to keep his word. In fact, I have yet to see him about the community. Disappointed for all involved.

Very kind employees and great food. Nice atmosphere and very clean.

My Mother is very happy here. She enjoys the activities especially the music. It is very clean, and the meals are very good. The staff are very kind and helpful. We are very pleased that we chose this place for Mother.

My parents recently moved in and the change in their activity has been wonderful. They have a community center to walk to for lunch and activities. My dad calls it, "The Lodge." 😀