Liberty House
About
Liberty House is an assisted living community in North Platte, NE. It has capacity for around 50 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- North Platte, NE
- Capacity
- 50 residents
Phone
(308) 534-1796Location
Amenities
Ratings & Reviews
2.6
out of 5
Based on 10 reviews
Reviews (10)
Showing the 7 most recent of 10 reviews from Google
David Glancy
Great place live
Response from the owner
Thank you for your wonderful review! We're delighted to hear that you find Liberty House to be a great place to live. Our team is passionate about creating a welcoming and supportive environment for all our residents, and it’s heartening to know that our efforts are making a positive impact. We appreciate you taking the time to share your experience, and we look forward to continuing to provide excellent service. Thank you for choosing Liberty House!
Sheila Thomas
Great place
Response from the owner
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. At Liberty House, we truly love what we do, and we strive every day to make a positive difference in the lives of our residents. Your feedback is incredibly encouraging to our team. Thank you for being a part of our community, and we look forward to continuing to serve you! ---
Tripp Adams
The boss is very rude and is always trying to start drama
Response from the owner
Thank you for sharing your concerns. We take all feedback seriously, but I do not recall having had any interaction with you. We are committed to maintaining a respectful and professional environment at all times, and it concerns us that you've had a negative perception. Please contact us directly to discuss this matter further, as it's important to us to understand and address any issues you may have encountered.
Stephanie Fisher
Brianna Smith
If I could give this place negative stars, I would. I have Asbergers, a mild form of Autism. I’m capable of living on my own, but had to stay there for nine months until my parents and I could finally find a suitable place for me to live. I have seen it all and it’s awful. The staff never did their jobs, there were plenty of times when or if I decided to walk out of my room where the entire staff was smoking in the staff smoking area. We had elderly people living there. We weren’t allowed to go into the staff area, so if there was a problem or emergency, we’d have to wait until the staff were done, sometimes it’d Be a full 20 to 30 minuets. There was only one night staff that were there all night instead of at least two, leaving one staff to look after 35 residents. The weekend overnight staff would leave by midnight leaving the residents unattended until morning staff came. We were not allowed to call emergency services of needed. I’ve had things like clothes and money stolen from me and the staff did nothing about it. The manager did not do her job and allowed the staff to do whatever they wanted. I have watched a staff member bully a resident sitting in the dining area crocheting a blanket out of the seat she was in because “that was her seat”. I even had a staff member take her master key and walk in on me after I was changing just to give me my morning meds, after I politely told her I’d come out to get it when I was dressed. They don’t try to keep their residents safe, they hardly ever kept the main doors locked at night, and I wouldn’t wish this place on my worst enemies. The state seriously needs to shut this place down. No one should ever have to live like this.
