Lakewood Senior Living

I would only recommend you send your loved one here if you want them to be neglected and not taken care of. The executive director and director of nursing are only there to collect a paycheck. If you are an involved family, they will do everything they can to evict your loved one. We witnessed (and have pictures of) several DHEC violations. Such as after a fall the next day my grandmother's emergency pull cord in the bathroom was wrapped around the towel bar where she could not have pulled it if she fell again. We brought our concerns to management and they did nothing except blame my everyone else and not take responsibility. On one occasion a red "DNR" sticker was placed outside of my grandmothers door. My grandmother was never a DNR at Lakewood and it was never documented on any of their reports that she was. When we brought this to the director of nursing's attention she said "I did not place those." That to me is a sorry response for a director to blame shift and not take responsibility regardless of who placed it. All that the director of nursing said was that she would take it off the next morning. We took the sticker off because it was at night and if something would have happened before management came in the next day my grandmother would have be left for dead since she someone got sticker happy and placed a DNR sticker on her door. There have been several instances of management throwing off on their employees saying that they were clueless. Since my grandmother was evicted from her home at Lakewood for four years which was longer than the current management has even been there and we are still unsure as to why she was evicted other than "she doesn't like grilled chicken and some of the workers." During this eviction meeting we were asked to bring in our Home Health team (Interim who is amazing). One of the therapist asked what my grandmother needed to do to stay at Lakewood to which we were never given a good response. The executive director went on to yell at myself and my mother and stated she couldn't have a gait belt because that was not in Assisted Living level of practice. One of the other therapist mentioned that another ALF down the road allowed the use of gait belts and that they had never heard of this to which the executive director said "I am not the other facility". From this meeting, we all gathered that Lakewood makes up their own rules to cover themselves and get rid of patients they don't want and to get rid of involved families who notice when things are lacking and their loved ones are being neglected which we witnessed. We have found a facility that has been wonderful to work with us and has made my grandmother feel loved and cared for as well as me and my mother. This is something that the current management at Lakewood never did. From our time at Lakewood, specifically since the current management has been there, our stress levels where at an all time high for a year due to the unprofessionalism, lack of caring and commitment to excellence which I don't think was in the management's vocabulary. Since our emergent exit, we have found a facility that has been wonderful to work with us and has made my grandmother feel loved and cared for as well as me and my mother being very involved family members. This is something that the current management at Lakewood never did. UPDATE: This response is a very generic response to placet my concerns and experience. I feel as if the administration over Lakewood Assisted Living were truly concerned about my experience and the residents living there, they would reach out to me specifically to discuss what happened with my family. What I described above was a very hard and difficulty time not only for myself, but for my mom and especially for my grandmother who was neglected under the new managements care.

The main entrance is not secured. Anyone can walk into the lobby at any hour of the day or night. Despite management indicating "That we have security protocols in place," they don't. Here's an example: I was visiting my Mother, who lives there, a few months ago. I went out to dinner with friends and returned very late (around 2:00 AM). After parking my car, I walked to the front door of the building, pressed the entrance tab, and walked into the lobby. There is no security protocol, at least none for after business hours. I discussed this with the manager the next day, and he basically just gave me some BS excuse. The management needs to secure the lobby and ensure that everyone entering the building after hours has a FOB ( not a code) to access the building. The lack of a secure entrance is a huge risk to the residents and a liability for the corporate owners of this facility. One would think the corporate owner of this facility is aware that such security laspes can lead to very undesirable circumstances.

My father has been a resident here for over a year and a half. He receives wonderful care and has such wonderful options to stay busy with activities. Everyone is friendly and my dad is happy at Lakewood. Knowing he is in such a wonderful place, is a blessing for our family!

It is so clean and well staffed. The staff are attentive, kind, and knowledgeable. They are quick to attend to requests.My Mom says the food is good and she likes the entertainment provided.