Lakeside at Mallard Landing

My mom is so happy and thriving in memory care at Lakeside. Cherilyn Parks has been a game-changer as the director. It is a huge weight off our shoulders knowing our mom is well-cared for, safe, and doing so well. The memory care area is large, bright, and well-staffed. I love getting all of the photos and updates through the new “Life Loop” app that they provide. We are grateful.

Moving my mom to Lakeside at Mallard Landing Memory Care was one of the hardest decisions our family has ever had to make, but it has turned out to be one of the best. From the very beginning, everyone has been kind, patient, and genuinely caring—not just toward my mom, but toward our entire family. After a few months, I can honestly say that she LOVES her new home. She loves the staff, loves the food, loves her room, and loves the community. It's such a relief to know she's being cared for by people who truly know her and treat her with kindness and respect every day. A special thank you to Amy Nealon for truly caring and for going above and beyond to ensure the transition was seamless, and to Cherilynn Parks and the wonderful Memory Care team for the compassion, dedication, and personalized care they give to each and every resident. The community is clean, welcoming, and full of friendly faces from the moment you walk in until the moment you leave. Knowing my mom is safe, well cared for, and genuinely happy gives our family incredible peace of mind. We are so grateful to everyone at Lakeside and would HIGHLY recommend them to anyone looking for memory care for a loved one.

My sister and I have owned since September 2025. We have not been able to rent out our Wellington. Apparently Sinceri has a waiting list but they will not share it with private owners. So, they collect $450 per month in fees for nothing. Not helping us or even telling those on their waiting list that there are other units in the building sitting empty. This makes no business sense when they could pass on the information to those on their private waiting list and ultimately benefit from more fees once it is rented. I am VERY disappointed at the lack of help. I do not understand why they would not share the units in the building that are empty with their waiting list clients other than they are only concerned about the units they own. Deeply regretting investing in this community.

A few months ago, my great aunt was moved into Lakeside and the service there has been wonderful. The apartment is very clean, the nurses and staff are very friendly, and they have made her transition to the home very easy. I was a little anxious at first, as I have a job where I travel a lot and wouldn't be able to regularly check in, but she’s been doing very well there and the management was very receptive and assuring to any concerns I had. All in all, the care provided there is top-notch and knowing that she is being cared for by a team that is trusting and professional brings me a lot of peace!

Once my grandfather reached retirement age, my family was worried about what we could possibly do since he lived alone several states over. I am glad to say that when we saw Lakeside, we were beyond impressed. The tour guide, Amy, was beyond kind and helpful in giving us directions and showing us around. She did a great job of ensuring that my grandfather understood the location, how everything worked, and ensured that he would be in good care. We were also allowed to try the food, which was excellent and blew us out of the water upon trying it. I and the rest of my family feel comfortable leaving my grandfather here.