Ivy Park of Monterey
About
Ivy Park at Monterey is a senior living community in Monterey, California, offering assisted living and memory care services. Located near major interstates and Cannery Row, the community provides personalized 24/7 care with engaging programs, outdoor spaces, and comprehensive dining.
Rooms & Floor Plans
Studio
One-bedroom
Two-bedroom
Capacity
112 residents
Phone
(818) 643-2400Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.2
out of 5
Based on 20 reviews
Reviews (21)
Reviews from Google
Timur Tureev
Response from the owner
Hi Timur, We're sorry to see your one-star review. We'd like to learn more about how we can improve your experience with our community. Please email feedback@oakmontmg.com if you'd like to share more. Thank you
Cattie Fujisaki
I am so grateful that my Mom is at Ivy Park in Monterey. It’s obviously a first class living facility with excellent rooms and food. But it is the people that make it amazing. Celeste Torres, who is in charge of the area with full care is incredible. She hires employees that have unlimited amounts of love and kindness. They treat Mom so kindly and never tire of helping her. It is truly a special place!
Response from the owner
Dear Cattie, thank you so much for your kind review! At Ivy Park, we strive to provide a top-notch community with exceptional amenities and services. However, it's our amazing team members, like Celeste, that truly make a difference and create a loving and caring environment for our residents. We are delighted to hear that your mom is happy and well-cared for. Thank you for choosing Ivy Park!
Marina Levinson
If I could give this memory care facility 0 stars, I would. Don't get me wrong, it is a very nice assisted living place with nice apartments and common areas. However, the memory care facility deserves 0 stars. My father who suffers from Alzheimer's entered the facility in early November. The staff at the memory care unit failed to give him his medications for 24 hours. After being without his meds, he had a psych episode and was taken to the hospital where he spent 3 weeks recovering from this experience. He is currently well taken care of in a residential care facility. The Ivy Park memory care unit is understaffed and lacks experienced caregivers. It recently changed ownership (July 2023) and the care is not on par with other facilities. Do your due diligence if you are considering Ivy Park for your loved ones suffering from dementia and don't be dazzled by nice facilities and good food. What patients with dementia need most is good experienced staff and Ivy Park doesn't have it.
Response from the owner
Dear Marina, My name is Sarah Dillon, and I am the Regional Director of Operations for Ivy Park at Monterey. I have been made aware of your experience and regret to read that it didn’t meet your expectations. We use all experiences as a learning opportunity and we thank you for sharing.
Lily Miller
A good place to hang around
Response from the owner
Hi David, thank you for taking the time to leave a review for us at Ivy Park at Monterey. We're happy we could meet your expectations!
Bobbie Harr
I thought I found a wonderful place for my loved one with reasonable charges for her care. Within a year those charges doubled and I was forced to move her to a new facility. I suggest if you are considering this facility you do your due diligence about their pricing structure and what they will up charge you for beyond the monthly charge. Ever heard the term being bled dry? That’s how we felt. Sad.
Response from the owner
Dear Bobbie, We regret to hear that you were not satisfied with your Sunrise/Ivy Park. As the new management of the community, it is our intention to receive all feedback and make necessary changes, updates and adjustments. Thank you for taking the time to leave this review so we know where the opportunities for improvement are.
