Ivy Park at Pleasanton
About
Ivy Park at Pleasanton is a senior living community in the Tri-Valley area offering assisted living and memory care services. The community features personalized 24/7 care, engaging activities, outdoor spaces, and world-class dining in a welcoming suburban setting.
Rooms & Floor Plans
Studio and one-bedroom
Bright, spacious apartment homes
Capacity
103 residents
Phone
(925) 416-0238Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.1
out of 5
Based on 20 reviews
Reviews (21)
Reviews from Google
dale townsend
Response from the owner
Hi Dale, we really appreciate your positive review! Thank you!
Senior Relocation Team
Thank you, Nicole Adames, for the wonderful tour of Ivy Park Pleasanton. Sharon and I enjoyed visiting your beautiful community and learning more about the care and services you provide. The community is bright, welcoming, and thoughtfully designed, and everyone we met was friendly and professional. We look forward to partnering with you to help seniors and their families through a smooth transition. Tom Nixon & Sharon Catalan Senior Relocation Team
Response from the owner
Hi Tom and Sharon, We appreciate you taking the time to visit Ivy Park at Pleasanton and for sharing your experience. It was a pleasure introducing you to our community, and we are excited about the opportunity to partner with you in supporting seniors and their families. We look forward to working together in the future.
Ryan Narain
I contacted these people for weeks and they do not get back to people. Don't waste your time!
Response from the owner
Dear Ryan, Thank you for your feedback. I’m very sorry to hear that you felt your attempts to reach us went unanswered. That is not the level of responsiveness we expect of our team. I would appreciate the opportunity to connect with you directly and ensure your needs are addressed. Please contact me at 925-416-0238 or pholguin@ivyliving.com. Sincerely, Patricia Holguin Executive Director
Chris Rockstead
There is no way to express how much the Team at Ivy Park has supported and blessed our family. Both my wife's parents have been guests there, one in memory care and one in assisted living. The loving care that they and our family have received is life changing. I'm convinced that their care extended my father-in-law's life and saved my mother-in-law's life. The care, support, and love that they have shown our family is beyond anything we could have hoped to recieve. They have been instrumental in helping us go through one of the toughest times of our lives. If you are considering Ivy Park Pleasonton for your loved one, you will find none better anywhere.
Response from the owner
Dear Chris, Thank you for sharing such a moving and heartfelt message. It means the world to our team at Ivy Park at Pleasanton to know we’ve been able to support your family during such an important time. We’re honored to have cared for your loved ones and truly grateful for your trust. Your words are deeply appreciated and will be shared with our team.
T W
Ivy Park at Pleasanton has been a great partner to me and Pam. Pam began staying at Ivy (assisted living) on December 31,2024 and I can credit Nicole, Juliana, Veronica and Kathy with making the arrangements as painless as possible. Karen who handles activities at Ivy has been a blessing. She is open to hearing feedback and input from residence and their families. I have gotten pictures directly from Karen & Nicole showing the engagement and smiles, which are so very helpful in knowing that Pam is continuing to adjust well. Pam recently shared the following: "For all the different degrees of health issues that the residence have, they sure do a great job of dealing with all of the different levels - it must be very hard" "The food they serve is very good, they will give you anything that you want" It is important as an advocate for Pam, that I share the praise and constructive feedback from Pam with staff at Ivy. I have found that sharing has been easy to do and that folks are receptive. I am grateful to have found the staff at Ivy Pleasanton to be an extension of family for Pam.
Response from the owner
Hi T W, Thank you so much for sharing this wonderful review about your experience at Ivy Park. It is our pleasure to care for Pam and we really appreciate your positive feedback. Thank you.
