Ivy Park at Palos Verdes
About
Ivy Park at Palos Verdes is an assisted living and memory care community located minutes from the ocean in Torrance, California. The community offers personalized, 24/7 care with engaging programs, beautiful surroundings, and world-class dining for residents in both assisted living and memory care (Evergreen at Ivy) neighborhoods.
Rooms & Floor Plans
Studio
Studio apartment homes
One-bedroom
One-bedroom apartment homes
Capacity
115 residents
Phone
(310) 377-7425Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.3
out of 5
Based on 36 reviews
Reviews (37)
Reviews from Google
Ed Kelly
Management is unifomed, poorly trained, defensive when asked basic questions about resident’s care and thus create a negative atmosphere for everyone.
Response from the owner
Dear Ed, I am disappointed to read your feedback. Concerns regarding communication and the resident experience is important to us, and I take comments such as these seriously. I would welcome the opportunity to continue our conversations and better understand your perspective. I look forward to meeting with you personally and discussing your concerns further. Sincerely, Brenda Myers Executive Director
thomas renfro
Do not use the list facility for your loved ones. It is overpriced and understaffed. The safety of the residents is in question
Response from the owner
Dear Thomas, We take concerns regarding staffing and resident safety very seriously. Providing attentive care in a safe environment is our highest priority. Because we respect the privacy of our residents, we cannot discuss individual situations publicly. If you would like to speak with me directly about your concerns, I welcome the opportunity. Please contact me at 310-377-7425. Sincerely, Brenda Myers Executive Director
Laura Renfro
Ever since Ivy took over from it being Sunrise Assisted Living the place has not been the same. There has been several changes in management and staffing. They lack sufficient staff to accommodate the needs of the residents. For the amount of money they charge monthly they should have adequate and more competent staff. The safety of the residents is in question. In my opinion I would not recommend this place for your loved ones.
Response from the owner
Dear Laura, We take concerns regarding staffing and resident safety very seriously. Providing attentive care in a safe environment is our highest priority. Because we respect the privacy of our residents, we cannot discuss individual situations publicly. If you would like to speak with me directly about your concerns, I welcome the opportunity. Please contact me at 310-377-7425. Sincerely, Brenda Myers Executive Director
Coach Tim SEO
Response from the owner
We really appreciate your positive review, Tim! Thank you!
Julie Mattix
Our mom has been at Ivy for 3 months now and we have nothing but good things to say about the staff. Vada, the staff director on the 4th floor has been a huge help to our mom and family and goes over and beyond our expectations. The staff is wonderful with my mom ….genuine and loving.
Response from the owner
Thank you so much for sharing your kind words. We’re thrilled to hear your family has had such a positive experience and that your mom feels cared for and supported. We’ll be sure to share your appreciation with Vada and our team — they’ll be so touched to know their compassion and dedication have made a difference.
