Imperial Club
About
Imperial Club is an assisted living community in Miami, FL. It has capacity for around 51 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- Miami, FL
- Capacity
- 51 residents
Rooms & Floor Plans
1 Bedroom Apartment
2 Bedroom Apartment
Phone
(305) 935-1801Location
Amenities
Ratings & Reviews
4.0
out of 5
Based on 53 reviews
Reviews (53)
Showing the 50 most recent of 53 reviews from Google
miguel lopez
i dont understand how this is a low income housing but the housing has no where to park your car i am scared to leave my house because i dont want to risk losing the parking for my car to get towed or get the chance of getting a ticket and the staff can be rude at time waking everyone up at 7 in the morning for people to move there cars or they will get towed that wont be a issue if they just made parking of a place where people live they are also very inconsiderate of low income people by just towing there car like its nothing horrible
Response from the owner
Thank you for your review. We're sorry we have not met your expectations. Your experience matters to us; we encourage you to reach out to our office directly at residentcare@gotpi.org so we can discuss your concerns in detail and work towards resolving them.
Oliver Ramire
I am extremely disappointed and frustrated with the management of this senior low-income apartment complex. The manager, Olga, is consistently rude, dismissive, and completely unprofessional. At one point, she even stated that because we are low-income residents, we “have no rights,” which is not only offensive but absolutely unacceptable. The parking situation is a nightmare. There is never parking available, no matter what time you come home. It has gotten to the point where I am genuinely afraid to leave my own apartment because I know I won’t find a spot when I return. If you park anywhere else, you risk being towed or hit with a $130 ticket. It feels like residents are being set up to fail. Anytime concerns are brought up, Olga responds with attitude and disrespect instead of trying to resolve the issue. There is no sense of care, accountability, or basic decency from management. Living here has become stressful and unfair. Residents deserve to be treated with dignity, regardless of income. This place needs serious changes in management and policy. Do not move your parent here please
Response from the owner
Thank you for your review. We're sorry we have not met your expectations. Your experience matters to us; we encourage you to reach out to our office directly at residentcare@gotpi.org so we can discuss your concerns in detail and work towards resolving them.
Geovanna G.R.
Response from the owner
Thank you so much for your 5 Star Review! We really appreciate you taking the time to give us your feedback!
Anabel Vega Lazo
Buenos días. Un lugar maravilloso y el personal es divino. Gracias
Response from the owner
Thank you so much for your 5 Star Review! We really appreciate you taking the time to give us your feedback!
Betsy BB
Amabilidad total. Apartamento muy bonito y con todo lo necesario, para nosotros. Gracias Olga
Response from the owner
Thank you so much for your 5 Star Review! We really appreciate you taking the time to give us your feedback!

