Highlands on the East Side
About
The Highlands on the East Side is a senior living community in Providence, RI managed by HallKeen Assisted Living Communities, offering assisted living, memory care, and respite care services. Located steps from Miriam Hospital, the community provides 24/7 staffing, personalized services, and a variety of spacious floor plans with amenities including chef-prepared meals, activities, and scheduled transportation.
Rooms & Floor Plans
The Newport
300 sq ft.
The Elmgrove "Reflections"
300 sq ft.
The Wayland
605 sq ft. One Bedroom w/ Master Bath
The Narragansett
600 sq ft. One Bedroom
The Providence "Reflections" Companion
510 sq ft. Two Bedroom
The Thayer
640 sq ft. One Bedroom
The Westminster
605 sq ft. One Bedroom w/ Master Bath
The Thames
475 sq ft. One Bedroom
Capacity
86 residents
Phone
(401) 654-5259Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
3.5
out of 5
Based on 19 reviews
Reviews (19)
Reviews from Google
Arthur Messier
David Weiss
My mom stayed here she received terrible care, the cost is very expensive, there is smell of urine everywhere in the building, After my mom passed away they tried to keep a deposit for another month but they were unable to get their hands on the funds. They put a claim in probate to try to charge for an extra month after my mom was deceased, that is truly disgusting. I don't recommend this place for anyone if you have family member that will be willing to take care of you that is your best bet then going into a place like this, it takes years off your life and you certainly woll live longer at home with your family to take care of you, I would recommend to just hire a private nurse it's much cheaper, and a better option. I hope I never go into any nursing facility I see how they are treated there are awesome nurses/aids that take very good care of their patients but most care is subpar inadequate and over priced in these nursing homes. My mom passed away in 2018 it took me this long to write a review about this place because there was so many issues with her memory care, hygiene, meals, activities andmedications.
jean joy
Nurse Jessica
The building is beautiful, that’s all it has going for it. My aunt was there for a while and their “nursing” is laughable. Narcissistic nurses who don’t listen to the family concerns because they “know it all”
Christine Chester
Highlands on the East Side has a fantastic memory care unit. A dear friend of mine went there from another facility. She had a nice room with big sunny windows. The care is outstanding. All of the staff really cared about and loved her. It's a very homey place without the frills of a more expensive facility, and it offers very comfortable activity and dining rooms. They have nice activities every day and some day trips. When my friend became ill and went to the Hospice Hospital several staff came to visit her. They go beyond what is required. I recommend Highlands to anyone who wants to rest assured that thier loved one is safe and cared for.
Response from the owner
Dear Christine, Thank you so much for your heartfelt review of Highlands on the East Side! We’re thrilled to hear that of the positive experiences in our memory care unit. Our team is dedicated to providing a warm and caring environment, and it means the world to us to know that you felt our commitment to your friend’s well-being. We strive to create a homey atmosphere and provide meaningful activities that enrich the lives of our residents. It’s truly touching to hear about the support our staff offered during your loved one's time at the hospice; it’s a testament to the compassion we aim to cultivate here. Thank you for recommending us. If you ever have any further feedback or need assistance, please don’t hesitate to reach out. Warm regards, The Highlands on the East Side
