Grand Villa of Deland
About
Grand Villa of Deland is an assisted living and respite care community in Deland, FL. It has capacity for around 158 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care types
- Assisted Living, Respite Care
- Location
- Deland, FL
- Capacity
- 158 residents
Phone
(386) 279-4320Website
Visit websiteLocation
Amenities
Care Services
- Medication Management
- Memory Care
- Housekeeping
- Twenty Four Hour Staff
- Respite Care
- Personal Care
- Transportation
- Social Activities
Ratings & Reviews
4.7
out of 5
Based on 166 reviews
Reviews (166)
Showing the 29 most recent of 166 reviews from Google
Kayla Gallion
This facility does not deserve even one star. It operates as a pure profit center with little regard for the well-being of its residents. From the moment we moved our loved one in, multiple residents warned us not to leave any valuables in the room because theft is common. That alone should tell you everything you need to know about the culture. Admin Keith Fedigan set what should have been an immediate red flag. When the two of us women arrived to tour or discuss care, he chose that moment to announce that he “voted for a woman president.” Politics have no place in a care facility, and the comment felt like an awkward attempt to bond simply because we were women. It was inappropriate and unnecessary. And sadly, we should have looked more into the behavior. After admission, our family member’s health deteriorated rapidly. In the first 30 days she was repeatedly hospitalized and sent to rehab, far more medical crises than she had experienced at home. She was a known fall risk, yet she suffered more falls in the first few months at this facility than she had living independently. Night staff were consistently rude, unreliable, and provided inadequate assistance. Day staff were only marginally better. Despite paying an additional $2,000 per month for higher levels of care, basic needs were routinely neglected. When staff refused to apply prescribed cream and showed no willingness to provide the hands-on help she required, the facility simply asked her to leave. There was no meaningful transition support or genuine concern for her welfare. If your loved one has any medical needs or is at risk for falls, look elsewhere. The extra care fees do not translate into actual care. This place prioritizes revenue over residents.
Lanier White
Awesome tour
Response from the owner
Thanks for sharing your experience! We're glad you enjoyed the tour and found it to be awesome. We look forward to welcoming you back soon to explore more of what we have to offer.
jim schrader
Grand Villa is great place because everything is always being done for me. I like the food menus. I think the is great and good flavor. It is the place to be. I am glad I made the move to Grand Villa.
Response from the owner
Thanks for your kind words! We're happy to hear that our services and food options are making a positive impact on your experience. We look forward to welcoming you back for many more enjoyable moments!
Kenneth Fleming
Just moved to Grand Villa. It is a great place to be. I love the peace and quiet so far.
Response from the owner
Thanks for sharing your thoughts. We’re happy to hear you’re enjoying the tranquility of our community. We look forward to having you here for a long time and appreciate your support!
Donna Rombro
Jackie is the best sales associate. I love you Jackie ❣️
Response from the owner
Thanks for sharing your experience! We’re happy to hear Jackie made such a positive impression on you. Our team is dedicated to providing excellent service, Donna. We’re glad you’re part of the community!
