Harbor of Douglasville
About
The Harbor at Douglasville is a premier memory care community in Douglasville, Georgia, specializing in care for seniors with dementia and Alzheimer's disease. Licensed and certified with 24-hour care, the facility offers a home-like setting with a lively social calendar, experienced caregivers, and services designed to help residents live with purpose and dignity.
Capacity
60 residents
Phone
(770) 920-2273Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.5
out of 5
Based on 36 reviews
Reviews (42)
Reviews from Google
Isandra Brown
I had the pleasure of speaking with Lismary, the receptionist, while calling to get information for my father-in-law about living at The Harbor. From the very beginning, she was incredibly kind, patient, and professional. She took the time to answer all of my questions thoroughly and made the entire process feel easy and stress-free. Her warm, welcoming attitude and willingness to help truly stood out. It’s rare to find someone who makes you feel so valued and cared for over the phone. She is a wonderful first impression of The Harbor, and her exceptional customer service reflects very positively on the community. I’m truly glad that The Harbor has someone like Lismary on their team. She is an asset to the organization, and I sincerely appreciate all of her help.
Response from the owner
Thank you for taking the time to share such kind words about your experience with one of our team members. We are delighted to hear she was able to provide you with helpful information about our community.
Heidi
The Harbor at Douglasville has a warm, inviting atmosphere and feels more like home than a facility. The building is clean, comfortable, and thoughtfully laid out, with welcoming common areas and a peaceful overall environment. It gives a positive first impression and is well suited for residents who benefit from a secure, supportive setting. From the welcoming front porch to the cozy resident rooms, this is a sweet community for your loved ones.
Response from the owner
Thank you for your thoughtful and heartfelt review. We truly appreciate you taking the time to share your experience and your kind words about our community.
Steffan Soriano
The staff stole my cat. When I approached them, they lied to me for a month about it. Initially, I was told that a resident's family took my cat to the vet for a cyst and would keep me updated to get him back. After ignoring me for a month, I came back and they claim that he dissappeared and that no one took him to a vet. Very unfriendly. If they lie about this, who knows what else they are lying or hiding? I wouldnt be posting this if it wasn't for the sneakiness behind it all. Good luck.
Response from the owner
There was a stray cat with no collar and no identification that was coming and going around our community for three plus months. Unfortunately, we have not seen the cat in over a month now if not longer. I recommend looking at the local animal shelters.
Devara Fields
Receptionist is very helpful
Response from the owner
Thank you so much for the kind words. We are thrilled to hear that Liz was very helpful during your visit.
Haley Elsberry
Lismary is a pleasant face to see first thing in the morning she is always so kind and pleasant
Response from the owner
Liz is such a wonderful way to start our day with her warm smile and kindness. We truly appreciate you taking the time to share your experience with us.
