Glenwood Place
About
Glenwood Place is a warmhearted retirement community in Marshalltown, Iowa offering independent living, assisted living, memory care, and respite care. The community reimagines senior living with personalized service, made-to-order dining, and programming designed to make residents' dreams come true.
Capacity
102 residents
Phone
(641) 752-8410Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.4
out of 5
Based on 7 reviews
Reviews (8)
Reviews from Google
Dwight Mcdonald
Response from the owner
We are sorry to hear about your experience. Please contact us at (641) 329-2213 to discuss your concerns directly.
Joseph Campbell
Our mom has just moved into Glenwood’s memory care facility. We’ve been very please so far. She has stayed at Glenwood before, for respite care, and she’s always enjoyed her stay.
Response from the owner
Thank you so much for sharing your experience. We’re truly honored that your mom has returned to Glenwood and that her transition into our memory care community has been a positive one. Please don’t hesitate to reach out if there’s ever anything we can do to support your mom or your family. We’re grateful to be part of her journey.
Alfonso Medina
I had a very disappointing interaction with the Director of Glenwood Place, Lisa Hall. Our restaurant reached out to clarify a standard business policy before her order was picked up, and instead of a respectful conversation, we were met with rudeness and hostility. Just like this place has policies in place that are asked to be respected, other businesses do as well. It’s unfortunate to experience that level of unprofessionalism from someone in a leadership position at a senior living facility. Respect and communication go both ways, especially when representing a business that serves vulnerable residents in our community.
Response from the owner
Thank you for sharing your feedback. At Glenwood Place, we are committed to maintaining professional and respectful relationships with all of our business partners, and we will use your feedback to promote excellent customer service.
Ruth Mandsager
Our Mom had her 100th birthday celebration last weekend. The staff at Glenwood made it such a special celebration: flowers, cake and punch, staff members who stayed present all the time and continually helped! What great hospitality! Thanks so much from all of us.
Response from the owner
Thank you for sharing such a heartwarming moment! It was our honor to celebrate your Mom's incredible milestone and make the day special for your family.
Stab Things Into Existence
We visited Glenwood place on Saturday to look at respite options for my mom. I was very pleased that Brooke spoke with mom instead of me during our visit. She was not defensive (as she has been when looking at other care services), and engaged with Brooke. I feel comfortable with this as a respite option in the future.
Response from the owner
Thank you for visiting Glenwood Place and sharing your experience! We’re here to support both of you and look forward to being a trusted respite option in the future.
