Glen Park at Ojai

Loving and caring people and staff that work and live here. In would recommend putting my family here.

I visit this facility once a month to provide music therapy for the residents. The staff engages the residents with compassion and patience for their individual needs. Nice job Glen Park!!!!

If I could give zero stars, I would. This place is an absolute disgrace to what should be a compassionate and safe environment for the elderly. From day one, the administrators seemed indifferent towards their staff and overworked. Calls for assistance were ignored for hours. Medications were missed or administered incorrectly. Basic hygiene was completely neglected — her room often smelled like urine, trash wasn’t taken out, and we once found spoiled food still on her tray from two days prior. The food was atrocious — unidentifiable mush served cold, with no regard for dietary needs or preferences. My mom, who already struggles to eat, lost nearly 10 pounds in a matter of weeks. We raised concerns multiple times with management, who gave us nothing but rehearsed excuses and empty promises. No follow-up. No change. This place should be investigated for neglect. It’s heartbreaking to think of the vulnerable residents here with no one to advocate for them. DO NOT send your loved ones here. They deserve better. They also only got soup one night for dinner. If I could name the Cook who poorly does her job I would.