The Gardens of Riverside

My grandma Lillian was moved here in November of 2019. She suffered from severe Alzheimer's disease and she was very well taken care of while a resident here. Stephanie is such an amazing person. From the behalf of my mom and me, I truly apologize if my grandma was beligerent with the staff and caregivers here. Before my grandma was officially diagnosed with Alzheimer's, she was a sweet, innocent, kind, little old lady. Alzheimer's took over her memory and turned her into the complete opposite of the kind of person I described her as. For a memory care facility, this place is better suited for elderly than a five star hotel. Everyone here is professionally trained to take care of people suffering from dementia, Alzheimer's, amnesia, or any memory disability that I cannot name. Sadly, my grandma passed in May of 2023. I appreciated the sympathy card sent to us for her passing from the people here. I wish I could tell Stephanie how embarrassed and sorry I was for my grandma's behavior at everyone here.

It’s a beautiful place, very welcoming staff. Beautiful outdoor patio, plus has a bonus little farm.

Great place, nice and clean, and very organized especially because of the marketing director Amanda, and the other staff 😌

I am writing this review based on my personal experience with the Gardens of Riverside, where my mother lived for the last four years of her life. Initially, everything seemed fine, and my mother was happy and active. However, things took a turn for the worse after Gracie Garcia took over as Director. I noticed that some caregivers seemed unqualified to care for Alzheimer's patients. In June 2024, I started noticing marks and bruises on my mother, but Gracie and Joanna refused to explain why, citing that I was not the power of attorney. Her power of attorney did not visit. My mother's cognitive state began to decline rapidly. I stopped receiving updates and photos of her activities, and during my weekly visits, I saw many residents, including my mother, left unattended in wheelchairs with no stimulation. In August, my mother was left standing unattended and fell, hitting her head and causing a brain bleed. Despite my persistence, the facility delayed sending her to the hospital for five hours. Gracie claimed it wasn't an emergency because she didn't see a bump on my mother's head, demonstrating her lack of qualifications. My mother's doctors' notes indicated that she needed follow-up care, but both the facility and her power of attorney failed to provide it. My mother passed away two months after her fall, and her death certificate listed a subdural hematoma as the cause of death. If my mother had received proper care, she might still be alive today, as she was not in the final stages of Alzheimer's disease. I am sharing this review to warn other families about the Gardens of Riverside and the leadership of Gracie Garcia. I've documented my observations of my mother through photographs from June to November. Although I was currently involved in a lawsuit with her power of attorney, her passing ultimately brought relief from my daily concerns about her well-being.

This whole journey of putting my mother in a care facility has been extremely difficult but after so much thought and my own personal illness is the best for her and myself. I do have to say that once I decided that that’s what needed to be done I took the drive and decided to visit the GARDENS IN RIVERSIDE !!! I showed un announce not without and appointment I was greeted by GRACIE (executive director) with a huge smile on her face she told me lol let’s do this quick …… that was the beginning of my peace of mind. To my surprise the facility was so nice super and I mean super clean patients clean staff on top of everything and everyone. Seeing all the space and the little farm they had I told myself this is it 🙏 I then knew that I had found mom her home and I knew in my heart that she would definitely be at home. I can’t say enough of Gracie and her staff helping me getting all paperwork done pretty much they did everything making me focus more on myself and my own personal illness. I can stay here all day writing ✍️ beautiful things about The Gardens but you need to experience this yourself . Thank you Gracie and staff for everything you have done for mom. And this will be the begging of a new chapter for me and mom. Teresa…….