Franke Tobey Jones
About
Franke Tobey Jones is a vibrant, inclusive, caring, not-for-profit senior living community in Tacoma, Washington offering independent living, assisted living, memory care, and skilled nursing care. Located on a 20-acre campus with water, gardens and mountain views, the community provides a continuum of care with top-of-the-line amenities and services.
Rooms & Floor Plans
Bristol View Apartments
Duplex Cottages
Garden Apartments
Tobey Jones Building
Lillian Pratt Assisted Living
New Care Center Memory Care
New Care Center Skilled Nursing
Capacity
101 residents
Phone
(253) 752-6621Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.8
out of 5
Based on 52 Google reviews
Reviews (52)
Showing the 50 most recent of 52 reviews from Google
Good Citizen
Not for profit but you charge seniors 5k-10k a month......ok Judy whatever you say
Response from the owner
Thank you for your feedback. We'd appreciate the opportunity to address your concerns directly. Please contact me at 253-756-6350 or chall@franketobeyjones.com, and I'd be happy to discuss our nonprofit mission, pricing, and the services we provide.
Denisse Contreras
Response from the owner
Thank you Denisse!
Clayton Foutch
I've been to many communities. Today what I witnessed was how Bob and Sasha genuinely care about the residents, community and mission. Thank you for what you do.
Response from the owner
Thank you so much for your kind words and for taking the time to share your experience! We're incredibly grateful for your recognition of Bob and Sasha. They truly lead with compassion and are deeply committed to our residents, our community, and our mission every day. We'll be sure to share your thoughtful feedback with them—it will mean a great deal. Thank you for your support!
James Sauer
As the owners of a newly opened local Home Care agency, we were thrilled to be invited by Bob for a personal tour of Franke Tobey Jones. The community itself is absolutely beautiful, exceptionally clean, and has a warm, welcoming atmosphere. Every staff member we encountered was incredibly friendly and professional. It’s also exciting to see their current expansion projects underway. The historic beauty of the grounds was very impressive. We are so impressed by the high standard of care and environment they provide. Thank you, Bob, for the wonderful tour!
Response from the owner
Thank you so much for your kind words and thoughtful review. We are delighted that you enjoyed your visit to Franke Tobey Jones and that Bob was able to provide you with a memorable tour of our community. It is especially meaningful to receive such positive feedback from fellow professionals in the senior care industry. We take great pride in maintaining a beautiful, welcoming campus and creating an environment where residents, families, visitors, and team members feel valued and supported. We're also excited about the future as our Parkside View expansion continues to take shape, building upon the rich history and legacy of our campus. Thank you for taking the time to visit and for recognizing the dedication of our staff and the quality of life we strive to provide every day. We appreciate your partnership in serving older adults and look forward to staying connected. Warm regards, The Franke Tobey Jones Team
Abigail Hueck
As a Senior Living Advisor, I frequently work with families who require quick, thoughtful, and highly strategic transitions from home, the hospital, skilled nursing, or other senior living communities. Every time I collaborate with Carole Velez at Franke Tobey Jones, she helps make those transitions feel as seamless and supported as possible. Carole is incredibly personable and does a phenomenal job connecting with families throughout the touring and intake process. She has a deep understanding of both her community and the senior living industry as a whole, and it truly shows through her professionalism, compassion, and ability to navigate complex situations with grace. Families consistently feel heard, supported, and cared for when working with her. I am always impressed by the level of collaboration, communication, and care provided by the Franke Tobey Jones team. The grounds are absolutely beautiful, the environment feels warm and welcoming, and the staff do an outstanding job keeping residents engaged, happy, dignified, and cared for through every stage of aging and end-of-life care. It is always a pleasure working alongside Carole and the entire Franke Tobey Jones community!
Response from the owner
Hi Abigail. Thank you so much for your incredibly thoughtful and heartfelt review. Your kind words truly mean a great deal to all of us at Franke Tobey Jones. Carole is, indeed, exceptional, as are all our team members. We are so fortunate to have her as part of our team. As you so beautifully noted, our team brings not only professionalism and deep industry knowledge to every interaction, but also genuine compassion, empathy, and a calming presence during what can often be an emotional and overwhelming time for families. Having personally experienced family transitions themselves, our team members understand firsthand the importance of feeling supported, heard, and cared for throughout the journey. We are also deeply grateful for the trust and collaboration we share with professionals like you who advocate so passionately for older adults and their families. Working together to create smooth, thoughtful transitions and positive outcomes is something we value tremendously. Thank you as well for recognizing the dedication of our entire team and the warm, engaging environment we strive to create each day. Our mission has always been to provide not only exceptional care and services, but also dignity, connection, purpose, and a true sense of community through every stage of aging. It is always a pleasure partnering with you, and we sincerely appreciate your continued confidence in Franke Tobey Jones.
