Park View Estates

I was a patient at Fountain Valley Post Acute for seven weeks. I could provide a detailed review for everyone that works there and every person there would get a very positive review however, that would take much more time than I have. I simply want to say thanks to everyone there that helped me through what was the largest medical crisis that I ever had to deal in my life. Also, they provided an empathetic atmosphere which in my opinion is the most critical component that I required. Thanks Fountain Valley Post Acute, You saved my life and I’m greatful that my hospital sent me there after my surgery! William N.

I’m very confused on all the amazing reviews on this facility. As a physician and surgeon myself, I was appalled at the care that my grandfather was receiving here. A skilled nursing facility encompasses quality around the clock care for patients in order to get them to their baseline health. For my grandfather who suffered from a stroke and subdural hematoma with a high aspiration risk, not only were there delays in taking his blood pressure to keep it under strict control, there was also significant delay in administering his medications. Nursing took a long time to address his secretions when we called for help- aspiration is a leading cause of mortality/death for such patients by the way. I watched as the nursing assistant wore the same gloves to help wipe the bed, then his bottom, then his head where he had just had a surgery and drain placed. I can’t even begin to describe how awful the cleanliness is here and how difficult it was to get him the care the we trusted them to give. Again, as a physician I do my best to give other healthcare providers my trust that they would care for my loved ones the way that they should be. But after being here for several days, my grandfather again declined and had to be sent back to the hospital. Furthermore, there were no physicians or medical providers who SHOULD HAVE BEEN AVAILABLE to evaluate him when his mental status deteriorated. And yet, they said “we don’t have any doctors or providers to evaluate him.” I will absolutely not recommend this place to anyone.

My mom stayed for a brief duration following a stroke. While no one wants to be in a rehab facility, I must compliment the staff. Samar and Javier, as well as her social worker and doctor, were kind, patient, and very warm. I don't think my mom loved her meals, but the staff went above and beyond. Truly above and beyond. Her physical therapist was encouraging and patient. The facility is clean and well organized. No one likes spending time in a rehabilitation facility and recovery can be hard, but I appreciate the kindness of everyone there.

Samar is the sweetest person to greet the clients and patients. I am always happy to see her and she is so positive and kind. She is one of a kind and a huge asset to the facility. The nursing staff was also kind and helpful. I really enjoyed my stay. However, the food wasn’t very good but the staff was amazing!

So far, the worst. Cannot even get a case mngr to call back after my father was admitted 5 days ago. Many many problems. I will amend this as I get more info. But, beware, you might want to keep looking or find yourself a patient advocate if your loved one is admitted here.