Tea & Slippers
Assisted Living

Fairwinds - Sandcreek

3310 VALENCIA DRIVE, Idaho Falls, ID 4.6 (77 reviews)

Verified pricing

Assisted Living
from $4,480/moverified July 2026
Independent Living
from $3,700/moverified July 2026

About

Fairwinds – Sand Creek is a pet-friendly senior living community in Idaho Falls, Idaho, offering independent living and assisted living services. Voted U.S. News & World Report's Best Independent Living and Best Assisted Living, the community provides high-end amenities and personalized concierge services with a beyond-the-body approach to wellness.

Rooms & Floor Plans

Studio

393 sq ft.

One-Bedroom

Two-Bedroom

902 sq ft.

Capacity

75 residents

Phone

(208) 542-6200

Website

Visit website

Location

Amenities

Wheelchair Accessible Parking
Wheelchair Accessible Entrance

Life & Activities

Robust Calendar of Daily ActivitiesPrimeFit WellnessBalance Builders Multi-Dimensional Balance-Building ProgramBrainHQTravel by Leisure CareVolunteer OpportunitiesPhysical Therapy

Ratings & Reviews

4.6

out of 5

Based on 77 reviews

Reviews (77)

Showing the 50 most recent of 77 reviews from Google

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Nita Hamm

Jul 2026

They have been so helpful and attentive to my current situation, They will definitely be my first place to go!

Response from the owner

Thank you for your review, Nita. We appreciate your kind words and look forward to welcoming you to our community in the future. One of our goals is to make joining Fairwinds-Sand Creek a smooth and stress-free experience for you. If there is anything we can assist you with during this process, we are here to help! Please join us for lunch or dinner anytime – on us! Thanks, Machelle Bergeman, General Manager

H

Hannah Hardy

May 2026

Fairwinds is THE place to be! By far the best staff that cares for their residents! I adore their culture and their atmosphere!

B

Brittney Berg

May 2026

Alex and Carmen are so pleasant and friendly. They really make everyone feel welcome and bring so much joy. They make Fairwinds such a great place!

K

K G

May 2026

I am writing to express serious concerns about the conduct of James, a member of the kitchen staff. His behavior in the dining room is unacceptable and is negatively impacting the residents' dining experience. Specifically, James is consistently rude and disrespectful to both residents and staff. His interactions with residents, particularly those with dementia, are demeaning. He speaks to them in a condescending manner, displaying impatience and frustration when they hesitate or need clarification. This behavior is not only unprofessional but also deeply hurtful to our vulnerable residents. It is imperative that immediate action be taken to address James's behavior. This includes providing him with additional training on respectful communication and sensitivity towards individuals with cognitive impairments. If there is no improvement, further disciplinary action may be necessary. Creating a positive and supportive dining environment is crucial for the well-being of our residents, and this requires a kitchen staff that is both skilled and compassionate.

Response from the owner

K G, Thank you for sharing your concerns. We take feedback regarding the experience and dignity of our residents very seriously, particularly for those living with dementia who deserve patience, compassion, and respect in every interaction. After hearing these concerns, our leadership team followed up directly with both the caregiver and family involved to better understand the situation and ensure appropriate support and coaching were in place. We are continuing to reinforce training around communication, empathy, and resident-centered care with our team members. We also appreciate the ongoing trust the resident’s family has placed in our community and their recognition of the care and support they’ve experienced here. Creating a warm, respectful, and supportive dining environment remains extremely important to us, and feedback like this helps us continue improving. Please feel free to reach out to me directly with any additional concerns. Machelle Bergeman, General Manager

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ID Spud

May 2026

Brother moved in 2 weeks ago. He really likes it.

Response from the owner

Thank you for taking the time to let us know how well your brother is liking Fairwinds-Sandcreek. You put a smile on my face knowing that he is feeling great about his decision to join our community. We appreciate him choosing us! Thanks, Machelle Bergeman, General Manager

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