Emerald Heights
About
Emerald Heights is an assisted living and skilled nursing community in Redmond, WA. It has capacity for around 74 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care types
- Assisted Living, Skilled Nursing
- Location
- Redmond, WA
- Capacity
- 74 residents
Phone
(425) 556-8100Website
Visit websiteLocation
Amenities
Ratings & Reviews
4.2
out of 5
Based on 41 reviews
Reviews (50)
Reviews from Google
Jerry Glisson
Too much walking to get anywhere.
Response from the owner
Thank you, Jerry, for taking the time to visit Emerald Heights and share your feedback. We appreciate you spending time with us and understand that the size of our campus may feel different from what some people are looking for. Many residents value our expansive campus, wooded walking trails, and the opportunity to enjoy a variety of amenities in one community. We also work with prospective residents to help find a residence that best fits their preferences and lifestyle. Thank you again for your feedback, and we appreciate the opportunity to introduce you to Emerald Heights.
john
On October 23, 2025 we moved into a beautiful apartment at Emerald Heights that fulfilled our needs. We were welcomed by friendly staff members and residents and quickly felt comfortably at home. So many things we are experiencing are way beyond our expectations. The exceptional caring and helpfulness of staff and residents, exceptional dining, variety and number of activities, and beautiful campus. And last, but far from least, is the assurance of lifetime care. What a comfort to us and our family. How special it was to have had Cindy Leung introduce to all of the above. She is welcoming, friendly, caring, understanding, patient, professional, knowledgeable. It did not take long for her to assess our needs. She listened carefully, answered our questions and informed us of the features, benefits, advantages and opportunities that would be available to us at Emerald Heights. We felt assured that our needs would be met here, and we were right. Moving to Emerald Heights has been a great decision for us, and we are so thankful to Cindy for helping us make that choice. Thank you to staff and residents for making us feel a part of this community so quickly. John and Jean Fuller
Response from the owner
Thank you, John and Jean, for sharing such a heartfelt review. We’re so glad you felt welcomed from the moment you arrived and quickly found a sense of home at Emerald Heights. Your kind words about Cindy mean a great deal. Helping people find the right fit and feel confident in their decision is something she cares deeply about. We’re grateful you’ve found the peace of mind, friendships, and sense of belonging you were looking for. Thank you for being part of our community!
John Fuller
Response from the owner
Thank you, John, for the five-star rating. We truly appreciate your support and are so glad you're part of the Emerald Heights community.
Scott Blackman
My wife and I toured Emerald Heights with Cindy. She was very professional, thorough and answered all our questions. She explained the many benefits of living here and also stressed that residents are very active in all aspects of the community. Both my wife and I want to be prepared for our later years and this very much seems to us to be a great option. We also met several residents all of whom told us how much they loved living here. We have made application in order to get on the waiting list and look very forward to all the amenities the community has to offer.
Response from the owner
Thank you, Scott, for sharing your experience. We’re delighted to hear that your visit gave you and your wife a helpful look at life at Emerald Heights. Cindy is dedicated to helping people explore their options with confidence, and we're glad she was able to answer your questions along the way. We’re honored that you have chosen to join our waitlist and are excited to welcome you both as residents in the future.
Tilly
Response from the owner
Thank you for your feedback. We are committed to creating a positive experience for everyone who interacts with Emerald Heights, and we are sorry to hear we may not have met your expectations. We would appreciate the opportunity to learn more. Please feel free to contact Sandra Cook, VP of marketing at sandrac@emeraldcommunities.com so we can better understand your concerns and continue to improve.
