Edencrest at Green Meadows
About
Edencrest at Green Meadows is an assisted living community in Johnston, IA. It has capacity for around 128 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- Johnston, IA
- Capacity
- 128 residents
Phone
(515) 207-1984Website
Visit websiteLocation
Amenities
Ratings & Reviews
4.7
out of 5
Based on 35 reviews
Reviews (35)
Reviews from Google
John bjornson
My sister left a good review because she lives there. I have been trying to call my mother a week and a half. Tonight after 4 times in 1 day I call main line. The memory care units phone doesn't work. Understand I have been trying to call since before Valentines. I am being nice with the 2 stars as this is the second time I have not been able to get hold of my mother for a long period of time. Not acceptable poorly run.. They said they are going to work on it but I called and was hung up on. This place is a disaster. Oh forgot to say it took me 17 calls and 2 days to let my mother know her brother passed away. When I talked to the director and called her Incompetent (which is true) she seeked retribution. Which is probaly why hung up on. She is horrible at her job and doesnt like facts thrown in her face.
Response from the owner
Hello John, Thank you for taking the time to share your feedback. We're sorry to hear your experience left you feeling frustrated, especially when trying to connect with your mother. We understand how important reliable communication is for families and recognize the peace of mind that comes from being able to reach a loved one. Since your review was posted, the community has transitioned to management by StoryPoint Johnston. Our team is committed to providing responsive communication and a supportive experience for residents and their families. If you would be willing to discuss your experience further or have any remaining concerns, we encourage you to reach out to our Executive Director. We would welcome the opportunity to listen and learn more.
Maryjane McGovern
Everyone at the Johnston Edencrest have been amazing. My mom has settled in nicely and we couldn't be happier. Thank you to all the people that have helped my mom feel at home.
Response from the owner
Hello Maryjane, Thank you for taking the time to share such a thoughtful review. Knowing your mom settled in so comfortably and quickly felt at home is wonderful to hear. It's especially meaningful to know the team's kindness and support helped make her transition a positive one for your entire family. Since your review was posted, the community has transitioned management and is now StoryPoint Johnston. We are proud to continue serving residents and families while creating a welcoming community where every person feels supported, connected, and at home. Thank you again for your kind words.
Victoria Cleghorn
Response from the owner
Hello Victoria, Thank you for your 5-star review! Since your review was posted, the community has transitioned management and is now StoryPoint Johnston. We appreciate your support and are honored to continue serving residents and families while creating a welcoming community built on compassionate care, meaningful connections, and exceptional service. Thank you again for your support.
Trudi Marchant
Very clean and great team always greeting family and residents
Response from the owner
Hello Trudi, Thank you for taking the time to share your experience. It's wonderful to hear the community made such a positive impression through its clean environment and welcoming team. Being greeted with kindness can make all the difference for residents and their families. Since your review was posted, the community has transitioned management and is now StoryPoint Johnston. We're proud to continue serving this community while fostering a warm, inviting atmosphere where every resident and visitor feels valued. Thank you again for your kind words.
Ken Krofta
When my Mom's dementia began progressing, we made the decision to move her from Nebraska to be closer to family. After touring several assisted living facilities with memory care, we knew that Edencrest @ Green Meadows was the right choice. We were impressed on our first visit with the administrator and nursing service leadership. The community is smaller than many others, and the layout was perfect for Mom. Essentially, she had to walk down a short hallway, make one turn, and she had access to the dining room, lobby, and gaming area. Mom truly enjoyed her time at Edencrest @ Green Meadows, and we felt very comfortable with the care she received. The entire staff provided the attention, compassion, and interaction she required. Her one-bedroom apartment had everything she needed and was well-maintained. The meal service provided great food selections, and Mom loved the live musical entertainment, exercise classes, bingo, and playing bags. The activities director made sure there was always something to do, allowing residents the opportunity to enjoy something fun during the week. While weekends were quieter, we understood the staffing challenges in elder care and appreciated the consistent quality of care. Edencrest @ Green Meadows was certainly the right choice for my Mom. There are larger, newer communities, but in our opinion, none better. Thank you, Rebecca, Ashlyn, and Trudy, for your caring leadership and the difference you made in Mom's life.
Response from the owner
Hello Ken, Thank you for taking the time to share such a thoughtful review. We're honored to hear your family found the right home for your mom and that the community's welcoming atmosphere, compassionate team, engaging activities, and thoughtful design helped her feel comfortable and supported. It's especially meaningful to know the care she received gave your family peace of mind during an important chapter of her life. Since your review was posted, the community has transitioned management and is now StoryPoint Johnston. We are proud to continue serving residents and families while building on the caring, resident-centered experience you've described. Thank you again for your kind words and recommendation.
