Eagle Pointe Place
About
Eagle Pointe Place is an assisted living community in Dubuque, IA. It has capacity for around 138 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- Dubuque, IA
- Capacity
- 138 residents
Phone
(563) 690-1900Website
Visit websiteLocation
Amenities
Ratings & Reviews
4.6
out of 5
Based on 77 reviews
Reviews (77)
Showing the 50 most recent of 77 reviews from Google
Sarah Casey
Eagle Pointe goes over and beyond, from their amazing facilities to their welcoming and friendly staff. We feel very blessed to be part of this community.
Response from the owner
Thank you for your wonderful feedback! We're thrilled to hear that you enjoy our facilities and find our staff welcoming. Being part of your community is something we truly value.
Deb Droessler
My mom was a resident at Eagle Point from the beginning of February until the middle of May. She had a good experience she loved her apartment. She thought the food was pretty good. It is a big facility. She did have a little problem getting around to go down to eat twice a day, but it was good for her too. Our experience with Liz was wonderful. She was extremely helpful. Made my moms stay there very pleasurable. There is also a new marketing person called Rachel. I knew her from a past job she is who I think you would be dealing with to get your tour and learn about the facility. You will really like her she is wonderful. When we got there, they had a new administrator Miranda I’m going to be honest I was not impressed with her at all. She did not respond there was billing problems, but I just learned recently she was let go so I’m sure they will have someone in there that’s doing a better job. I know my mom would recommend the place to other people. She just ran out of money and ended up going to an assisted-living Medicaid facility so her leaving had nothing to do with the facility itself.
Response from the owner
Thank you for sharing your detailed feedback. We're pleased to hear that your mom had a positive experience and enjoyed her apartment and meals. It's great to know that Liz made her stay enjoyable and that you had a positive impression of Rachel. We appreciate your honesty regarding the challenges with the previous administrator and are committed to ensuring a smooth experience for all residents. Your mom's recommendation means a lot to us, and we wish her all the best in her new home.
Steve O'Rourke
My wife and I researched several facilities in eastern Iowa for my sister, who was moving home after living in Las Vegas most of her adult life. The staff was wonderful to work with and showed genuine concern for a smooth transition. They offer a variety of activities, and Eagle Point Place is very accommodating. 5 Stars.
Response from the owner
Thank you for sharing your positive experience. We're delighted to hear that the staff was helpful and that the transition for your sister went smoothly. It's great to know that the variety of activities and accommodations met your expectations. We appreciate your feedback and look forward to continuing to provide excellent service.
Mike Payne
We haven't moved my Mother in yet, but the apt we rented for her was very clean and nice. All of the staff we have interacted with have been super helpful and friendly. We haven't tried the food yet but the Chef that prepares the meals assured us they were delicious 😄 Will give a follow-up review in a couple of weeks
Response from the owner
Thank you for sharing your positive experience so far. We're delighted to hear that the apartment and our staff have met your expectations. We look forward to your follow-up review and hope your mother enjoys her new home.
Rebecca Latham
