Dignity Care Home

We have not had a good experience here. My late step mom had put her and my father there originally, I learned pretty quickly they were not taking very good care of him. They would charge us to get his hair and beard trimmed then when we would come in, he was not shaven or cut hair. His clothes were always dirty. There is no RN on staff there so in the evenings it's only aids and 1 LPN there during the day. We were in for 3 weeks in the summer and only saw the director there twice. My father was incontinent and would be soaked all the way through most times. Every time we asked the director Paul questions he was very vague as if he didn't really know the answers to my questions. I was going to move him and he passed away before we could get him moved. Now I am being told I had to give a 2 week notice to get our money back for most of the month that he passed away in. I am not sure how you give a notice when my father was dying. If hospice hadn't been called in we would have never found out what was truly going on in there. There was 3 people that I could honestly say were good workers. The director, Paul does not hire people with any kind of background or check references. The worst thing was most of the staff that worked with my father did not even tell us they were sorry for our loss. That says ALOT! Thankfully I have been in healthcare for a number of years and knew what questions to ask. I would never ever put a family member here!!

Great place:) love the nursing staff and management. They treat residents like family. Highly recommend.