Creekside at Three Rivers

I wouldn't recommend this place for a loved one. They are horrible communicators, and will sell incapacitated individuals accessories without your consent. They always seem understaffed and the front office won't respond to your calls unless it's to get your loved one out.

In the beginning, this place was amazing! The staff was amazingly warm and friendly. After several months there were major changes to the staff attitudes and demeanor. We started noticing new staff every visit. We would ask about our loved one and couldn’t get answers. We were told “I’m new, I don’t know much about them”. This place is always short staffed. You have 12 rooms to one house, which means 12 people live there. Along with that, there was one CNA present trying handle all 12 patients. You rarely see a nurse. If you want to see the nurse, they have to be called. Forget seeing a Doctor and asking questions, because you will wait all day. This place is irresponsible to say the least. They lose patients clothing, bedding, jewelry, shoes and so on. You are advised to write the patients name and room number on the clothing, bedding and all personal items. Does this truly help?? NO!!! We purchased our loved one brand new clothing, within days, it was all missing! We purchased new bedding, it’s missing. No where to be found at all!! I could write more reasons why not to place your loved one in this facility. It’s clear that no matter how many times you bring this to the attention of the staff, nothing changes. Talk about meals. The people that live in these facilities are severed foods that they don’t like and won’t eat. Serving elderly people Cesar salads with hotdogs, potato salad with turkey sandwiches, and coleslaw with grilled cheese. The diet plan needs to be re-advised. Never again will anyone in my family be in placed in the facility.

I had a tour scheduled and the assisted living was beautiful. Staff was very friendly and knowledgeable. Very clean and welcoming. The apartments are nice and up to date. The pricing is all inclusive. If you plan on moving in a loved one I recommend Creekside assisted living.

Beautiful facility. Staff is amazing, residents are very sweet. Highly recommend this assisted living.