Cogir of South Bay
About
Cogir of South Bay is an assisted living community in Torrance, CA. It has capacity for around 34 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- Torrance, CA
- Capacity
- 34 residents
Phone
(213) 808-4531Website
Visit websiteLocation
Amenities
Ratings & Reviews
4.8
out of 5
Based on 44 reviews
Reviews (44)
Showing the 9 most recent of 44 reviews from Google
Ronald Freebury
Attentive staff, nice building and good food
Response from the owner
Thank you for your positive review!
Cindy Barker
My dad has been very happy here. Wonderful place for seniors.
Response from the owner
Thank you for your positive review!
Kelly Smith
I agree with Dolores’s review. Cogir is a beautiful facility and attractive, but ongoing management problems have seriously undermined the quality of care and services. Over the years I’ve seen frequent turnover in Executive Directors, starting with Linda and continuing through several successors, and that instability has been disruptive and worrying for residents and families. My sister in law lived here and experienced the same pattern, residents moved into Independent Living who clearly needed more support, and vendor oversight appears lax. I’m particularly concerned that a homecare provider identified as Pioneer LA, now operating as Careline (facility number 194701143), has been allowed to provide services here for nearly two years, to my knowledge it is not licensed by the CDSS, which raises serious safety and compliance questions. This community has great potential given its location and appearance, but leadership must act. I urge Cogir’s management and the CEO to take these concerns seriously, intervene promptly, and conduct a thorough review of operations so this attractive community can deliver the safe, reliable care it promises.
Response from the owner
Thank you for taking the time to share your feedback. We appreciate your recognition of the community’s appearance and potential, and we’re sorry to hear about your concerns regarding leadership continuity, care oversight, and the overall resident experience. We understand that stability in leadership is important to residents and families, and we recognize the impact that frequent management changes can have on a community. We also take concerns regarding resident care, service providers, and operational oversight seriously. Your feedback will be shared with our leadership team for review. We appreciate you bringing these concerns forward and providing your perspective as someone who has observed the community over time. Input from residents and families is important as we continue working to strengthen the quality of care, communication, and overall experience within the community.
Dolores Davis
I have lived at Cogir and have experienced four Executive Directors. This changing management has become disruptive and causes anxiety and concern. The last two Directors have been on loan from other Cogir facilities. During the tenure of these four Executive Directors, we have seen a restroom close which serviced the beauty salon, the fitness room and the theater. We have seen activities and services reduced at this beautiful facility. For example, Our pool is regularly covered with dust from nearby construction, and food stains cover our patio, along with chairs that don’t slide caused by missing parts. When choosing our last home we did not expect the absents of service and care plus chaotic of management. Cogir promises in their literature “the best lifestyle you’ve ever dream of”. A temporary executive director, Cynthia Figueroa, however, has shown interest in the residences and our need for service. I understand these reviews are read by the CEO of Cogir properties, and hope that this review is taken seriously. D. M. Davis
Response from the owner
Thank you for taking the time to share your experience. We understand how ongoing leadership changes can be disruptive, and we’re sorry to hear about the impact this has had on your sense of stability and overall experience. We also appreciate you bringing attention to concerns around amenities, upkeep, and services. These are important parts of daily life in the community, and your feedback helps highlight where improvements are needed. We’re grateful for your recognition of the efforts made by members of our team, and we will be sure to share your comments. Please know that your feedback is important and will be reviewed by our leadership team as we continue working to improve the resident experience. If you’re open to it, we would welcome the opportunity to speak with you directly. Please contact us so we can follow up and better understand your concerns.
Kent Simpson
Beautiful facility.
Response from the owner
Thank you for your positive review!
