Cloisters of the Valley, LLC

I had a wonderful experience with everyone and all their staffs. They were all very accomodating and always ready to help. Their quality of care for their residents is phenomenal. Highly recommended.

My mom has been a resident at Cloister of the Valley Memory Care since 2022, and I couldn’t be more grateful for the care she receives. The current director, Tia Goodwin, is incredibly kind and compassionate — my mom, who has dementia, even calls her “my best friend.” The facility feels warm and welcoming, the food has improved, and residents enjoy many activities like live music, celebrations, and festivals. A special thanks to all the wonderful personnel — the kitchen staff, laundry person, activity coordinator Andrew, and everyone who helps with medications, hygiene, and showers — for everything they do. I feel completely confident leaving my mom in their care, and the love and attention from the director and staff truly make this place feel like home.

My brother Mark moved in a few weeks ago and has had such a positive experience. The staff has been extremely helpful with this new environment for him. He has been very happy with his new room and the variety of meals compared to his last facility.

This review is long overdue, but so well deserved. Our family is beyond grateful for the exceptional care and kindness my MIL has received at Cloisters over the past year. From the very beginning, the staff has gone above and beyond to make her feel truly at home. Tia, the director, has been outstanding, compassionate, responsive, and genuinely invested in her well-being. Any time my husband or I reach out, Tia responds quickly and thoughtfully, often sending us photos and videos that bring us so much peace of mind and keep us connected to her daily life. Suzie, the business office director, has been equally wonderful - not just helpful and kind, but someone who shares a special connection with my MIL and considers her a friend. Knowing she is surrounded by people who care for her as a person, not just a resident, means the world to us. We're also impressed by the events team, whose effort and creativity make life fun and engaging at Cloisters. My MIL truly enjoys living there, and it shows in her happiness and sense of belonging. We feel incredibly fortunate to have found a place where she is cared for, valued, and loved. Thank you to the entire Cloisters team for all you do!

I recently had the pleasure of visiting The Cloisters and was pleasantly surprised to discover this hidden gem in central San Diego. This assisted living community offers the ideal balance for your loved one—just the right number of activities, opportunities to connect with like-minded peers, and outstanding care. The staff is truly exceptional: warm, welcoming, and always ready with a smile to assist with any questions.