Clayton House
About
Clayton House is an assisted living community in Clayton, NC. It has capacity for around 60 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- Clayton, NC
- Capacity
- 60 residents
Phone
(919) 553-6144Location
Ratings & Reviews
1.0
out of 5
Based on 1 review
Reviews (30)
Reviews from Google
Beth Blackmon
Place is infested with roaches. My mom can't walk but a few steps. She has to stand and change herself there's she can. I stayed over 4 hours not one person step in room to check on her. Repeated went to administration wirh concerns. Food stinks
Jr
Response from the owner
Thank you for the 5-stars! Be well!
Kate Daggett
If I could give this facility zero stars, I would. My father was a resident here for nearly a year, and the experience during the final days of his life is something I will never forget. He was on hospice and actively dying. As his healthcare power of attorney, I repeatedly advocated for him to receive the comfort medications that had been ordered for him, including morphine and Ativan. Despite repeated requests, there were delays in providing those medications while my father was in obvious respiratory distress and suffering. Watching someone you love struggle to breathe while waiting for comfort care is something no family should ever have to experience. What happened to my father has left me with trauma that I will carry for the rest of my life. I cannot erase the memory of standing there, begging for him to receive the comfort and dignity he deserved while feeling powerless to stop his suffering. I will never forget the moment he looked at me and silently mouthed, “Help me.” No daughter should ever have to witness that or carry that memory for the rest of her life. Beyond the delays in his hospice care, I found the communication from nursing staff to be inconsistent, and I often felt that my concerns were dismissed rather than addressed with the urgency they deserved. End-of-life care should be centered on compassion, dignity, and relieving suffering. That was not my experience. My father deserved better. Every patient deserves better. I sincerely hope no other family ever has to endure what we did. Sadly, I cannot recommend this facility based on my experience.
Response from the owner
Kate, we are truly sorry for the pain your family experienced during such a difficult time. Our team worked to advocate for your father’s comfort and support your family throughout his care. We would appreciate the opportunity to discuss your concerns further. Please reach out to our Compliance Department at 888-527-1910 so we can connect. Our deepest condolences to you and your family.
Denise Cusumano
I really loved it here at clayton rehabilitation center.The nursing staff was wonderful.I loved my c.N.A.Travis, I hoped in the future that if I ever need more rehab services that I will be able to come back to this facility.
Response from the owner
Thank you, Denise, for your kind words! We're so glad you had such a positive experience with our nursing team, and we'll be sure to share your special shoutout with Travis. Wishing you all the best, and if you ever need us again, we'll be here for you!
Morgan Castaneda
A great place!! Lynn is very knowledgeable and will help you in anyway she can. 5 stars!
Response from the owner
We love hearing this, Morgan! Lynn will be so happy to know her support and knowledge stood out. We truly appreciate your 5-star recommendation!
