Cascade Retirement Inn

Great place definitely recommend to friends

At a certain point in your life kindness means everything. This is what you will find at Cascade Inn. From your initial orientation (Hanna, Debbie), to 24 hour skilled nursing (Tay, Deanna, Jaymie and so many others), care givers (Kyle and so many more), Grace and Chris so helpful at front desk, to even all the dining servers and amazing maintenance folks (Logan). EVERYONE has a heart for this population and is so patient, kind and respectful. It is quite remarkable. This alone would be enough but there is so much more. My parents have been here 6 months now and I can’t imagine them being anywhere else. They have complicated meds and need daily nursing assessments to manage them. Having 24 hour nursing administering the meds is critical. I also love that it is one big community…no separation of independent vs assisted vs memory care. You don’t change as a person just because you need more help. So many places force residents to move to another apartment if they need additional assistance. I feel this is so inhumane and it’s not how a real society works. At Cascade Inn you never have to move and it fosters a real sense of community within the residents. If you have a loved one that needs help and a sense of belonging, support, kindness and respect then look no further than Cascade Inn.

If you are looking for an Independent or Assisted Livings situation, I recommend that you start with The Cascade Inn. You may not want to bother looking further. UPDATE: June 16. I was able to move my sister into Cascade. They were very helpful with the move-in, which I appreciated, since I was under time pressure to make it happen. She was moved into their fully-furnished Respite apartment for a 30 day stay. That gave me time to attend to personal issues and arrange for my sister's furniture to be moved in at the end of the 30 day stay. When the time came to move her into a permanent apartment, again they were helpful, but there were delays in getting answers to my questions. For example, one would expect a room layout diagram to verify furniture placement. There was none and I had to create a layout on my own. On the day that the furniture was to arrive, I had difficulty getting into the room. The first set of keys, clearly marked with the apt number, did not work. They found the correct keys. Move-in was completed but no one from the facility could tell me when the bed would be made and my sister moved. Not a huge issue, but I was beginning to feel that now that my sister is in and the lodging fees paid, I was relegated to a less important client status. The most surprising discovery was that a large block of apt numbers (including my sister's) is not registered with the Postal Service. The impact of this is profound. Your mailing address is a key to establishing financial and retail accounts. Mail forwarding to my home will work for awhile but at some point it is essential that Cascade register these "ghost" apt numbers with the USPS. I still think Cascade is a place to consider but my first five star review was based on the "sales" side of my experience. In my experience, this is not untypical of most commercial interactions: before the sale, the customer is "king" after the sale they are just another customer.

Great community 🫶🏼!