Byron Manor #5

My husband recently passed away at the memory care unit. The outdoor setting is serene and peaceful with the tractors adding a special touch to many. The inside of the facility is bright and very clean. My husband was under the care of hospice, but the staff did a good job of taking care of his needs. I gave it four stars because I believe a third staff member on the first and second shifts would enable them to interact more with the residents. I know the staffing level at Byron Manor in memory care is about the same as some other facilities. The activity staff did a great job with providing things the residents enjoyed doing. I would select Byron Manor again for my husband.

BEWARE of Byron Manor! I took Mom to see her husband and he'd Died FOUR Days earlier. They NEVER Contacted Mother! Mom was Devastated! Management is Bad and I WOULDN'T put my Mom in Byron if I had to. Byron Manor is HORRIBLE.

Horrible facility. They always have staff shortages. Late employees coming in whenever they feel like it and the manor expects the residents to be taken care of in a timely matter. That doesn't compute. Also when the staff are there they are taking smoke breaks and sitting on their butts more then working and attending to the residents. Don't bring your loved ones here....

We moved my mom into Byron Manor and could immediately tell that the staff was compassionate and caring. One time a staff member was so empathetic that she cried in the hallway with me. One of the staff members told me that she does her job with all her heart, and you can tell! She was always so kind and caring. If I ever had a concern or question, the staff would do their best to help. They would often comment, “Well, you are family, so we will try our best to make it happen.” Sara, the director of assisted living, is so good at her job! She cares for each resident and is intentional about getting to know each one. She leads with excellence and the staff respects her. My mom thought so highly of Sara. She always welcomed me into her office and made time to talk to me. The activities director and her assistant were also both top notch. They always stopped in my mom’s room with a smile. They were interested in what she had to say. They invited her to participate in the activities and she felt so welcomed. My mom went into hospice care at Byron Manor and we felt so supported and cared for. Sara and staff members would stop in after their shifts were over to check on us. I am thankful for each person there.

My mother spent time in both independent living and memory care at Byron Manor. I can’t say enough good about this facility. The love and care to not only my mom but myself was astounding! Mom always had someone checking in on her in the memory care. They hugged her and loved on her. They cleaned up after her and laughed with her. Not one staff that I met was unpleasant or unloving. Brian was always available for me for questions and went to see my mom on more the several occasions. He brought her cooked carrots when she was having a tough day because he knew she loved them! I felt she was always safe and I was free to be absent when needed. She has since passed and the tears hugs and love that is being shown to me only solidified that this was where she was meant to be. I would highly recommend this facility to anyone looking for a family oriented place filled with love for their loved ones! Thank you so much to all the staff at Byron Manor!