Bulverde Assisted Living INC

Out of all the years of my profession doing caregiving this facility I can say is the best one. There’s a teamwork. The director is awesome understand understanding.

From our initial contact with Gracie to working with Norma and her staff, the experience for my family and our loved one at Gemstone has been exceptional. The entire staff provides care that is consistent, comforting, and most of all...caring. The staff really does care for the health and well-being of their residents. Thanks again for making our experience with Gemstone Senior Living at Bulverde such a positive experience.

The staff and management have been helpful and accommodating. The in-house services and on-site visiting practitioners are convenient and make caring for our mother, pleasant and relatively carefree. We'd definitely recommend BALI to anyone who wants a superior living experience for their loved ones in need of assistance and a warm friendly community of friends and staff.

If I could give less stars, I would. I urge anyone who has family in this facility or is considering putting a lived one in here….RUN, don’t walk in the opposite direction. The management is degraded by the intense nepotistic manner in how they do business. The staff, well the good ones are gone, the remaining don’t speak English and have no papers. They fire and destroy the lives of genuine and caring employees to make more room for the girls from the “Agency”. However, theses people lack having any agency of their own. They are greed driven people who care only for the bottom line, and caring for your loved ones is barely a priority. They chastise and are neglectful to staff and residents. Please take your family members out of this place.