Brookeville House

I love the house environment, peaceful, clean and the staff takes care of the residents as their family and with love,l could recommend the facility to millions out there for proper care and love

On December 23, my partner, 83, was moved from the hospital to Brookeville House II in Sunshine, Md. Before his move-in day, we were required to pay three fees: the upfront “community fee” of $6995, a prorated monthly cost for December of $2069.73, and the cost for January, $6995, for a total of $16,059.73. At Brookeville House, my partner’s health declined rapidly. He was sent back to the hospital on Dec. 29. He died there on Dec. 31. The Brookeville House owners refused the request of a partial refund for January, saying that no money that has already been paid is refundable, per the contract. They refused to consider the extenuating circumstances, even though his death meant he had spent only one week in the facility, and had paid in advance for a month when he was not there at all. His one-week stay cost over $16,000. Greed won over compassion.

My family and I have been so happy with our choice of Brookeville House as my mom’s residence for the last year and a half. The staff is so caring and attentive to every resident’s needs. One of the exceptional qualities of Brookeville House that I found other assisted living facilities do not have, is that they have a full-time nurse and part-time physician’s assistant attending to all of the resident’s care on a daily basis. They know every resident intimately and are quick to respond immediately if there are any needs. They call the family immediately to bring them up to speed. The nurse also makes herself completely available to family members and responds quickly to all calls. I visit my mom every day at Brookeville because I am fortunate to live so close. I see firsthand how attentive the med techs and aides are to each of the residents and how they know what each resident would like and need. They get to know each resident and care to make their life as comfortable and enjoyable as possible there. When I see a huge smile from a resident interacting with a caregiver, that warms my heart. They trust the staff and they feel like they are family. The house that my mother is in is a beautiful 4,000 sf home in a lovely neighborhood surrounded by large lawns. The home is decorated beautifully so that the residents feel like they are in their own home. It’s very warm and inviting, and the staff keep it exceptionally clean. I would highly recommend one of the three Brookville House Assisted Living homes to anyone. I don’t usually write recommendations, but I feel so strongly that I wanted others to know what a great place this would be for their loved ones.

Brookeville House does a wonderful job at taking care of your loved ones. The staff is very professional and care for your family like they are one of their own. I would highly recommend.