Brightwater Senior Living of Highland (DBA)

We recently moved my mother-in-law into Bridgewater. It was a tough and emotional decision to move her after she had spent 62 years in her family home. Jessica made the transition and move in process a breeze. I’ve yet to encounter any staffer that has not been helpful and kind to my mother in law during this stressful time. I would also say it is truly a community including the other residents who have been welcoming as well.

I wanted to share what a wonderful experience our family has had with Brightwater. Before my mother-in-law moved in, we toured the community several times and even enjoyed a few meals in the dining room. Those visits made the transition so much easier because she was able to meet not only the caring staff but also many of the friendly, welcoming residents. The staff is incredibly attentive and genuinely cares about each resident's well-being. Knowing there is a nurse on-site 24/7 gives our family tremendous peace of mind. There are always fun activities, shopping outings, and scenic drives to keep residents engaged, and we definitely can't forget the ice cream—it has become such a fun treat! From the very first day, Brightwater has felt like home. Our family couldn't be happier with the care and welcoming atmosphere. In fact, some of us younger family members have even joked that we'd love to move in someday! Thank you Jessica. It has been a pleasure.

So happy to see my friend at such a clean place with friendly staff from all the servers in the dining room to the nurses to the engagement and service staff! Great food, lots to do onsite and a lovely facility. A special shout-out to Chelsea for making the transition go smoothly! Thanks Brightwater!

I visit lots of facilities in the IE. Im a contracted exercise specialist going place to place and spending time with residents of all types. Independent living, assisted living as well as memory care. Brightwater is on my list of top 3. The residents are happy and well cared for. The building is clean and maintained above average. The staff is friendly and helpful. It may seem simple but in my experience you will not find many places that you will feel comfortable moving your loved one to.

We looked at many places before deciding on Brightwater. At our tour Chelsea made us feel at home, and we were struck by the friendliness and the welcoming feeling from all the staff we encountered. Communication continued to be prompt and professional throughout our moving process. My mom had been extremely reluctant to move from her home into assisted living, and we were nervous that she would not thrive. She moved in two weeks ago. Within two days she was brighter, more engaged, and happier than she’d been in several years living alone. The staff is kind, engaging, and with each visit it becomes more clear they know all the residents well. I’m sitting in one of the lovely common areas of Brightwater as I write this. I came to visit my mom, but she was busy with an art class when I arrived. So as I wait for her to finish, I’ve chosen to write this review. Then I’ll squeeze in a visit before she goes off to happy hour. Happy indeed. Thank you Brightwater and all of the staff who have made us all feel like we landed in the right spot (Chelsea, Cassandra, Linda, Felicia, Ashley, Monica, Dominique, Enrique, and so many others whose smiles and greetings have not yet been coupled with names). Everyone has treated her not like a fading star, but like the interesting and independent individual she was when she was their age.