Brightview Bel Air
About
Brightview Bel Air is an assisted living and memory care community in Bel Air, Maryland, offering high-quality care on five acres with no large entrance fees. The community has provided services for 25 years and features 60 assisted living and 25 memory care apartments with chef-prepared meals, engaging daily programs, and resort-style amenities.
Rooms & Floor Plans
Assisted Living - 2 Bedroom, 2 Bathroom
Private apartment with kitchenette and full bath
Assisted Living - 1 Bedroom, 1 Bathroom
Private apartment with kitchenette and full bath
Assisted Living - Studio Apartment
Private studio with kitchenette and full bath
Memory Care - Studio Apartment
Studio or companion apartment in secure village environment
Independent Living - 2 Bedroom, 2 Bathroom, Den, and Balcony
Private apartment with full kitchen, washer/dryer
Independent Living - 1 Bedroom, 1.5 Bathroom, and Den
Private apartment with full kitchen, washer/dryer
Independent Living - 1 Bedroom, 1 Bathroom
Private apartment with full kitchen, washer/dryer
Capacity
85 residents
Phone
(410) 893-2202Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.6
out of 5
Based on 56 reviews
Reviews (56)
Showing the 50 most recent of 56 reviews from Google
Brianna
The employees are great. This is about upper management and whoever is making decisions about the elevator. So the only elevator (which is crazy you only have 1) broke down 4th of July weekend and as of today July 15th its still broken. My Grandma has been stuck on her level and cant go anywhere since she is in a wheelchair and isnt capable of walking down the stairs. What are we doing?? You are a residential place for older people who need an elevator!! Most of the people who live here can't use the stairs and/or its dangerous for them to do so. My grandma told me it may take 6 months to get a new elevator!! This should've been resolved by Wednesday July 8th at the latest and thats being kind to you!! Your clients need the elevator!! Your clients are missing out on family events and seeing eachother because of this! Will you give them money off for this of course not. Will you give staff extra pay for having to do much more like bringing up meals of course not. I can't believe this can be legal! This isnt an office building where the majority of people can use the stairs if need be. The clients who live her need the elevator! If this doesnt get resolved soon I will be posting my complaints everywhere, daily until it does. We'll move my Grandma if we have to. Again the staff is amazing. Ownership and whoever is making these decisions do better. This is unacceptable and embarrassing!
Response from the owner
Thank you for taking the time to share your concerns. We understand this situation has been challenging for residents and their families, and we appreciate your kind words about our community team. The elevator experienced an unexpected mechanical issue, and after thorough evaluation it was determined that replacement is the safest long-term solution. At the same time, we're actively pursuing temporary solutions to improve access sooner, including repairs that could restore limited elevator service while the new elevator is being installed, as well as plans for an electric chair lift for residents who cannot safely use the stairs. In the meantime, our team continues to provide dining, activities, salon services, and individualized transportation planning so residents can continue receiving the care and services they expect. We know this has been difficult, and we'd welcome the opportunity to speak with you directly regarding your concerns. Please contact Executive Director Jen Casper at 410-893-2202 at your convenience.
Ken Mueller
Went to visit my mom. Nice place, clean, friendly staff. Had lunch there food was really good.
Mary Ruby
I think the care givers are wonderful. I would recommend this place
Response from the owner
Hi Mary - Thanks for the feedback. We strive to be the best we can be every day!
Dale Freund
The staff are very friendly and caring.
Christine Santiago-Gormley