Brighton Court Assisted Living
About
Sapphire at Brighton Court is an assisted living and memory care community in Spokane Valley, WA, offering personalized care with apartment-style living. The community provides daily activities, three meals, medication assistance, housekeeping, and laundry services designed to support independence while maintaining comfort and connection.
Rooms & Floor Plans
Unit A
200 sq ft.
Unit B
220 sq ft.
Unit D
350 sq ft.
Unit E
475 sq ft.
Capacity
55 residents
Phone
(509) 926-4599Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
3.3
out of 5
Based on 19 reviews
Reviews (20)
Reviews from Google
James T
If you care about your loved ones don't bring them here. The lead nurse and manager are horrible.
Melissa Foster
Some of the worst customer service I’ve ever witnessed. My poor mother has been caregiving for my dementia ridden grandma for over a year. She physically cannot do it anymore. My mother went to Brighton for help. They told her that they could take care of my grandma and that they needed a $1500 down payment for the room. Awesome, she paid it. They told her she had to wait 30 days for whatever reason. She had an evaluation set up and in the meantime they got medical records. The person who was supposed to come to the house for the evaluation never called nor showed up. My mother called the following day and the person proceeded to lie and say she called when call records showed she did not. The lady told my mother that they now could not take my grandma due to something in her medical file. Mind you, my mother disclosed everything in the consultation and they said it was all fine. I believe it was 100% wrong what Brighton did. My mother could’ve gotten my grandma into a different home far sooner rather than having to wait for this place to turn her away. 0/10 do not waste your time on Brighton.
Response from the owner
Dear Melissa Foster, We sincerely apologize for the distress this situation has caused your family. We are reviewing this matter internally to understand what transpired and ensure our processes are clear and followed accurately. Providing compassionate support is our priority, and we regret falling short here. Regards, Brighton Court Assisted Living
Terry Mcclure
Memory care is great
Response from the owner
Thank you, Terry McClure, for your kind words. We are delighted to hear you find our memory care services great. Our team is dedicated to providing compassionate and engaging support for all our residents. We appreciate you sharing your positive experience with Brighton Court Assisted Living. Warm regards, Brighton Court Assisted Living
Angela Carr
This place is wonderful! Our parents live there. All the staff is phenomenal! Can't say enough about them. So much care for them. In fact they go way and beyond. I'm a housekeeper in an independent living community in Sacramento California, and I love it. So when I came to visit with my parents, I felt the warmth, and compassion, that they have for all the residents that live there. It's nice to know that my parents are well taken care of.Thank you! Thank you! so much for making our parents feel at home.
Response from the owner
Dear Angela Carr, Thank you for your incredibly kind words regarding Brighton Court Assisted Living. We are deeply touched by your feedback and are so pleased to know your parents feel so at home here. Our team is dedicated to providing exceptional care and creating a warm, compassionate environment for everyone. Warm regards, Brighton Court Assisted Living
Michelle Anderson
Friendly staff. Clean place. Happy residents.
Response from the owner
Dear Michelle Anderson, Thank you for your wonderful feedback! We are so glad you observed the friendliness of our staff, the cleanliness of our community, and the happiness of our residents. It's truly our goal to foster such an environment. We appreciate you sharing your positive experience. Warmly, Brighton Court Assisted Living
