Barclay House of Augusta
About
Barclay House of Augusta is a senior living community in Augusta, Georgia offering Assisted Living and Memory Care services. The community features beautiful common areas, courtyards, and apartments with personalized care plans, dining, and activities.
Capacity
95 residents
Phone
(706) 869-0999Website
Visit websiteLocation
Amenities
Life & Activities
Care Services
- Medication Management
- Memory Care
- Housekeeping
- Personal Care
- Meal Service
- Social Activities
Ratings & Reviews
4.8
out of 5
Based on 39 Google reviews
Reviews (45)
Reviews from Google
Susan Murray
My mom is loving it at Barclay House (formerly Benton House). It is such a relief to know she is being taken care of in such a safe and loving environment. The folks working there are friendly and never perfunctory or patronizing.
Response from the owner
Hi Susan, thank you for your glowing review. It's wonderful to hear that your mom is loving her time at Barclay House of Augusta, and we're delighted to be providing her with a safe, loving environment. We appreciate your recognition of our friendly staff and look forward to continuing to serve your mom with the highest standards of care. Best, Dawn Panowich, Executive Director
Anonymous
This place is a joke. The staff are unprofessional. Management doesn’t help at all. Avoid putting any loved ones here. They have so many falls that one has to wonder if it’s the residents falling or them being pushed or something. My family member was here and I took her out because of the incompetence of this place. These places need to be shut down completely. It’s time to hold them accountable. Having current employees and friends write reviews in your favor won’t change the quality of care here. Avoid at all costs.
Response from the owner
We're truly sorry to hear about your experience. Your feedback is essential to us, and we're taking your concerns seriously. Ensuring the highest standard of care, safety, and well-being of our residents is of utmost importance. Feel free to reach out to me at anica.mcdonald@qslmseniorliving.com if you would like to discuss further. I'm happy to address any concerns. Thank you.
Alexis Jackson
As a provider in the area who regularly visits Barclay House, I have consistently been impressed by the level of care and professionalism displayed by the staff. Everyone is always welcoming, attentive, and genuinely engaged with the residents and families they serve. This is evident in the observed conversations and ongoing engagement between residents and staff. Each staff member treats each resident as if they are a part of their family. The Orchards and Grove staff especially deserve recognition for their compassion, patience, and dedication. They go above and beyond to ensure residents feel safe, respected, and supported while providing care with dignity and kindness. Each time I visit, the environment is clean and inviting, and the staff work together to create a positive atmosphere for everyone in the community. It feels like home each visit at Barclay House. I thank each of you for what you do❤️
Response from the owner
Thank you, Alexis, for your wonderful review. We're glad that you've noticed the dedication and compassion of our team at Barclay House of Augusta. It's heartwarming to know that our 'inviting' community feels like home to you. We are committed to maintaining these high standards for our residents and families. Best, Dawn Panowich, Executive Director
Dana Edwards
I am a hospice nurse that visits Barclay House multiple times per week to see my patients. The staff is extremely friendly. The residents are well taken care of. There are so many activites going on, and I love seeing the residents engaged and laughing. I enjoy walking into the building and interacting with the staff and residents. I would highly recommend Barclay House if you are looking for an assisted living facility for yourself or a loved one. One of the best facilities in Augusta! I would highly recommend.
Response from the owner
Dana, thank you for your warm words about Barclay House of Augusta. We're glad to hear that our staff's friendliness and our engaging activities stand out. We're committed to maintaining this inviting atmosphere. Your high recommendation means a lot to us! Best, Dawn Panowich, Executive Director
Ashanti Jenkins
Barclayhouse is an excellent assisted living with professional staff in which provides excellent care for their residents! Also the director is phenomenal with a great attitude and welcoming presence!
Response from the owner
Ashanti, thank you for your wonderful review. We're delighted to hear about your positive experience with our professional staff and director at Barclay House of Augusta. We remain dedicated to providing excellent care and maintaining a welcoming presence in our inviting community. Best, Dawn Panowich, Executive Director
