BELMONT VILLAGE SABRE SPRINGS

My neighbor lived at Belmont Village under their respite care. Previously I was a huge proponent of aging in place; however, the experience over the past months has changed my mind. The properties is clean. All the staff was more than patient, kind and gracious even under difficult situations. The food and dining experience is exceptional. Fun activities and events going every day to participate in or not. The Wellness Center very conscientious in their medication responsibilities. As a person previously reticent, my mind has been changed and I'm grateful my neighbor had the opportunity.

Deeply Disappointed with Belmont Village Sabre Springs I’m very disappointed with the care and concern my mother received at Belmont Village Sabre Springs. She was often left waiting 30–40 minutes just to be taken to the dining room for meals — a situation that happened frequently and caused her significant distress. Eventually, I had to purchase her an electric wheelchair just so she could get to meals on time. But the biggest disappointment came when I was informed — without warning or any meaningful discussion — that her monthly rate would jump from $5,950 to $6,370 and then suddenly to over $10,000 a month. I was told this was due to a “reassessment,” which felt more like an excuse to justify a massive rate hike than a genuine evaluation of her needs. I attempted to speak with the Director, Tracy Knepple, about this unreasonable increase, but I was met with rudeness and unprofessionalism. I was treated with complete disregard and disrespect, despite being a concerned family member trying to advocate for my mother’s care and well-being. As a result, I made the decision to move my mom to a new facility — one where she is now thriving and no longer has to worry about inconsistent care or unexpected financial strain. I strongly urge anyone considering Belmont Village Sabre Springs to look very carefully at how they handle both care and communication. In our experience, they failed on both fronts.

My cousin, a resident at at Belmont Village Senior living Sabre Springs California has not had a bath in 10 days. Her contract specifies one shower a week which she has not had and was told she’ll have to wait until next week. Contacting management has been useless as they are totally unresponsive. Think twice about this senior assisted living facility.

I cannot thank the Belmont Sabre Springs team enough for guiding me through the senior living process. After losing my mom, my father needed a safe place that would treat him with dignity, respect and support. The food is incredible, their team, particularly Nadine, goes above & beyond always. It's a wonderful home for any aging parent! And feels like home.

I want to share the great experience my Mom had moving into Belmont Sabre Springs. We made the difficult decision to move my Mom after 6 months as another facility to Belmont Sabre Springs. Its something you hope you don't need to do but the previous facility was not run as we had been told it would. My Mom was very unhappy there from the first day. Well, then there is Belmont Sabre Springs...from the tour with Kelly and Kristen, through signing papers, they were both very professional, very engaging with my Mom and very informative. The staff all met us with smiles and several came into my Mom's unit the day of move-in to introduce themselves and welcome my Mom. She loved that. We had a small challenge during the move, we were able to ask Diane at the front desk (she's wonderful too) and she put in an order for maintenance, Ben came by so quickly and everything was fixed! So nice to have such great response! Lastly, they paired my Mom with a couple current residents to go with my Mom to meals, show her around and talk with her about activities. They even accompanied her to a couple activities. This was a game-changer for my Mom! She needed a little encouragement to get social and that was what she needed. I am a big fan of Belmont Sabre Springs, all the staff and how they have made my Mom feel so welcome! I couldn't be happier!