Belmont Village Los Gatos
About
Belmont Village Los Gatos is a senior living community located near the Santa Cruz Mountains in the San Jose area that combines thoughtful hospitality with research-informed care. The community offers personalized support and opportunities for residents to stay active, connected and engaged through various care levels and amenities.
Rooms & Floor Plans
Studio
One-bedroom
Two-bedroom
Capacity
175 residents
Phone
(408) 559-3333Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.8
out of 5
Based on 35 reviews
Reviews (35)
Showing the 32 most recent of 35 reviews from Google
chris hay
Response from the owner
Thanks for your positive review!
Judi Snyder
Response from the owner
Thanks for taking time to leave a positive review!
Bill Mille
The common areas were beautiful.
Response from the owner
Thanks for your kind review and for visiting!
Martha Evans
Dad’s “Pal’s” caretakers are very sweet.
Response from the owner
Thanks for your positive review regarding our PALs (Caregivers)! We've passed along your compliments to our staff.
H Muesser
Very nice community . The food and servers are very helpful and professional. However , the “Management Team” over the “Caregivers” need an overall, as my Mom has experienced multiple ( pairs of two) storming her room during the night; turning her lights on ; raising their voices ; throwing her bedding off of her; telling her to get up and use the bathroom. Spoke with another resident family and said he was having the same problem . Another mentioned the caregivers lack formal training; agreed it has been an ongoing problem since the opening of the community.. Family is hopeful for an improvement, or relocate Mom to a more suitable/safer community.
Response from the owner
Thank you for sharing your concerns about your Mom’s care. Our caregiving team receives extensive training on providing compassionate and respectful care. We are sorry to hear that this has not been your experience. We appreciate your feedback and will look into this right away. We encourage you to reach out to your Executive Director directly, both to discuss this issue in more detail and whenever you have concerns, so that they can be addressed quickly. The comfort and safety of our residents is always our top priority. Thank you for giving us the opportunity to serve your family.
