Balmoral Assisted Living

I am so happy I chose Balmoral for my Mother's final chapter. The staff and administration were kind, caring and attentive throughout her 4 plus years living there. I was impressed with how clean and inviting the facility was kept, and the food was always well prepared and tasty. It was always such a comfort knowing my Mother was in such good care!

I do not recommend Balmoral assisted living to anyone. My father spent almost 6 years here before he passed this past December. We do live out of state in Missouri What started out good did not end out very pleasant. My father enjoyed this place and called it home at one time but it turned out that his personal belongings have disappeared over time leading up to his final year there. Everything is gone and no answers except that new management/ownership took over a few years ago. The man's personal belongings including his wedding band,watch, new furniture purchased for him when we moved him in there, as well as an antique Tiffany lamp that was in our family for over 50 yrs. And all of his family pictures that were in his room at one point. Yes I know they moved him up a floor to memory care a couple years ago but where are his belongings??? We assumed in storage there but no , they are all gone!!!! When questioned and a police report filed with police dept i was sent an email of a page of the lease from the previous owners stating they are not responsible of any theft/loss of tenants items.??????? Not just an item or two missing but EVERYTHING my dad owned. I am so hurt over this. It's like no physical memory of my dad exists. Thank you Balmoral!!!!!!!!!! Also when we filed police report at Lake Placid police dept we were told a couple years ago they were called out there for some credit card theft.

Cheryl, Michelle, Missy all the staff are attentive & the communication is reliable. This facility is extremely clean and comfortable. The service is superb. The food is fresh and hot. The nurses are caring and compassionate. They have happy hour. They have a library. They have a puzzle room. They have a hair salon. They have a nail salon they do yoga. Very active community highly recommended Clean clean clean

Receptionist would not let me drop off an order for a resident despite that being the instructions left by the resident

We visited multiple facilities in Highlands County. Balmoral, by far, is the best memory care facility for our aging parent. Not only very good, but comparable pricing, in our opinion, to lesser places in the county. And we’re so grateful for the loving and capable staff! I drive 19 miles each way and wouldn’t exchange for facility closer to home.