Balfour at Riverfront Park

After visiting a number of different independent and assisted living facilities, we realized that Balfour Riverfront stood out in terms of homeyness and comfort, especially with the care and detail of the interior design. The residents we met were incredibly nice and very welcoming. Support staff were all friendly and helpful. The other thing we noticed is that much of the stall adjusted to talk slower or louder to compensate for the older residents. Food has been excellent according to my mother. While she is still trying to adjust, she seems to be doing okay but is still having trouble with lifeloop (close but could still have a better user interface and there could be a little more computer support for the less savvy

Our mother entered memory care in spring of 2019 during the height of the pandemic. Balfour staff did a great job of accompanying our family through this difficult process and explaining all the details of the transition. I can't say enough good things about Balfour memory care staff. They are all so patient and compassionate, and seem to truly care about the residents and to appreciate my mother, despite the fact that as a very independent woman, she could often be defiant and difficult to help. I was especially touched that two memory care staff, Kat and Lavender, took time out of their personal lives to show up to the celebration of life we had for her. I especially appreciate the meetings and check ins my Dad, siblings, and me were able to have with the Memory care director and staff. I also commend Balfour for how their director and staff handled the challenges of the pandemic. They did their upmost to enforce the necessary protocolsto keep residents safe, while balancing the need for families to connect. I think Balfour did a much better job at this than most other senior living communities. I don't really have any criticisms to offer, other than it is an expensive place for seniors to live, and thus a very exclusive and privileged community.

Residents are kind often give compliments and are helpful