Serenity Empire at Decatur

This business is very unethical. They ordered a huge Walmart order with over 188 items yesterday and put a $47 tip on it so that someone would take the order. Customers have 24 hrs to edit tips. They cancelled the entire tip. It took a lot of time to load the order and even more time to unload it. Walmart only paid $6 for this order and they knew that they could manipulate a driver with the huge tip. It is so insulting that they chose to zero out the tip. If they are so disgusting and manipulative when they thought noone would know. I can only imagine what they lie about behind those doors.

Horrible place. Please don't take your loved ones here. The quality of food the state should shut them down for. Canned foods no fresh fruits and vegetables. I brought and asked them to prepare certain small dishes for mom they get an attitude. No outdoor activities. Mom gained 20 pounds in a year between lack of exercise and salty canned foods. The room and bed furniture are cringy at best to look at. The staff talk to the patients like children. Ms Humera the head owner loves to hide in the background and act like nothing is going on. She's incredibly hard to reach doesn't return calls. They also stole my mother's recliner. When I called Humera about it, no return call or message. Not to mention, you have to make an “appointment “ to see your own loved one. No drop ins which I thought was kinda of odd as well as inconvenient. Don't be fooled. This place is all about collecting money in the cheapest way possible at the expense of your loved one. I couldn't be more let down.

My husband was in Azalea house for 2 months. It was the worst experience for us. It started out nice but they started over medication him and not taking care of his personal need. I wouldn’t recommend this facility.

Azalea House has been a real blessing for my parents. I feel like all the staff really know my mom and dad and what they need to be safe, happy, and healthy. There's great communication from everyone and more importantly, they listen to me and share my desire to make sure my parents are active and engaged. My parents especially love the wonderful staff, the delicious made from scratch meals, and the beautiful wrap around porch!