Avalon Square
About
Avalon Square is a Presbyterian Homes & Services senior living community located in downtown Waukesha, Wisconsin, offering independent living, assisted living, and memory care apartment homes. The community is nestled near Frame Park, the Fox River, and within walking distance of the Civic Theatre, art galleries, and local restaurants.
Capacity
50 residents
Phone
(262) 446-9300Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.4
out of 5
Based on 23 reviews
Reviews (25)
Reviews from Google
John Sickels
When Dad passed in the fall of 2022 and Mom couldn't manage living alone, our family needed to make other arrangements. The only place Mom would consider was Avalon Square and we were fortunate to move her to an assisted living apartment there. Mom was very happy at Avalon. She joined old friends, made new ones and the staff took great care of Mom. As time progressed she needed additional care and Avalon was able to accommodate her as health issues mounted. I can't say enough about the experience Mom had at Avalon. The facility is excellent but the people who work there and take care of residents are what make Avalon an exceptional place. Mom passed away last week at the ripe old age of 95 and the support we received was amazing. I would give Avalon a couple of additional stars if Google would consider allowing me to do so. John
Response from the owner
John - Thank you for your heartfelt review and for sharing your family's story. We are deeply honored your mom chose Avalon Square and we could be part of her journey. It means so much to hear she found friendship, happiness and compassionate care throughout her time with us. Please accept our sincere condolences on her passing. We are grateful for your kind words about our team and we're thankful we could support your family during such an important time. Your mom will be remembered fondly. đź’š
Beth Wasielewski
Avalon Square is wonderful! My mom has been living in the Arbor, the memory care unit for 6 months and I never worry as each and every employee has been so kind and caring to my mom. They go above and beyond to make the residents feel loved and well cared for. I fully recommend this facility.
Response from the owner
Beth - Thank you for your kind words and recommendation. We’re honored to serve your mom and truly appreciate your trust. Our team is dedicated to creating a warm, caring environment and it means so much to know you feel she is loved and well cared for.
kathleen deluhery
I felt a convertible atmosphere in the Avalon Square
Response from the owner
Thank you so much for your 5 star review! As a mission based organization, creating a warm and welcoming environment is at the heart of what we do, and it’s truly wonderful to know that it made a positive difference in your experience. P.S. A “convertible experience” sounds pretty cool!
Sue Ladd
My parents have lived in all 3 care levels provided at Avalon. Both Mom and Dad started in Independent Living. At that time, my mom was a full time care giver for my dad. They attended in house activities. Workers were extremely pleasant, my parents were known on a first name basis. Family visited often, some even spent the night in their spacious office/extra bedroom. Overnight parking was offered at a small fee. Family knew Mom and Dad were in a safe engaging environment. When my mom needed help caring for my dad, he was transitioned to Specialty Care. With Dad's issues with dementia, he was angry and often refused services. With onsite medical care and the staff's consistent efforts to cajole my dad into accepting services, he became a willing participant. He and my mom attended numerous activities together. Visits went well, great grandchildren are still talking about one of their visits that coincided with baby goats. Mom stayed in Independent living until just before her 90th birthday. I had begun to receive phone calls and emails alerting me to growing concerns about falls and changes in her behavior. We had a staff health care meeting with Mom present and deciding it was time for her to receive help, which precipitated her move to Assisted Living. Mom loves not preparing meals, and socializing with new friends in the dinning room. As staff have noted more change we have reconvened family health care meetings and have easily added services including help bathing, dressing and being escorted to meals. With these added assists, she has energy to continue participating in many activities like Brainy Bunch, Public Library book checkout, and musical performances. I look forward to being able to join her for some upcoming art activities. Mom wears a call button that she can push if she needs help. She has fallen several more times, and staff are soon there to assist her. Her living arrangements and care have giving my family peace of mind knowing that she is safe, active and well fed! We are fortunate to have found Avalon Square as a residence for aging parents. Service providers are friendly and they KNOW my mom and care about her. It is great having a team of people to help provide care and share in the enormous responsibility of keeping mom happy and safe. We highly recommend this facility. Richard and Susan L.
Response from the owner
Thank you very much for sharing your experience through this wonderful review! Your message was clearly heartfelt! At Avalon Square, we are not only a community, but a family. Serving your family is our joy and honor. Thank you for this beautiful note to encourage us in our mission.
Karen Thompson
My mom lived in an independent living apartment at Avalon for 4 years. She loved every minute of living there. She enjoyed participating in the many activities on a daily basis. There was a wide variety of choices! She made many great friends there. The staff were so caring, kind, and helpful. They were always willing to answer any questions we had. They also knew the residents well! My mom always felt safe while living there. The whole place was recently remodeled and it is beautiful! She enjoyed having the option of eating dinner in the dining. The food was always good! The only complaint was that I wish my mom would have moved there sooner!
Response from the owner
Thank you for the wonderful review! We treasured having your mom with us for the past 4 years. It has been our honor and privilege to serve her and your family.