Asbury Court

My dad spent six months at Asbury Care Memory Care, and from the very beginning of his journey, I knew we had made the right choice. They took such wonderful care of him and truly got to know him as a person. They knew the music he loved, his favorite foods, and the little things that made him comfortable and happy. The facility was always clean, and the staff consistently made sure he was comfortable, safe, and well cared for. My dad passed away at Asbury Care, and I am incredibly grateful for the dignity, compassion, and love they showed him through his final moments. Everything was handled with such care and respect, which brought our family comfort during an incredibly difficult time. I especially want to thank Claudia, one of his CNAs. She showed my dad so much love, kindness, and compassion. I even saw her singing to him on the cameras, and those moments meant more to me than she probably realized. I will always be grateful to the entire Asbury Care team for the care, dignity, and love they gave my dad and me- not only during his time there, but especially at the end of his life. Knowing he was surrounded by people who truly cared about him means so much to our family.

Johanna’s great awesome team thank you!

Most of the CNAs are lovely, but there is a terrible communication b/w nursing staff, CNA directors and CNAs. Powders, creams my mom has needed often are not done and I have to repeatedly ask staff to correct the procedure. For example, my mom needed Ketoconazole shampoo to under her breasts and groans and some of the nursing staff directed CNAs to put this on her head just b/c it said shampoo. My mom's scalp and eyes were red and irritated. Particularly, Claire, the nursing director, has said she's spoke with CNAs whi have left my mom to shower alone and she is a fall riskband she didn't speak with this CNA. She left her alone again and I've sent videos of the evidence to Claire. She has yet to have this conversation with this CNAs. Many of the CNAs are on their phones instead of making rounds and attending to residents. I've alerted the CNAs to other residents yelling from their rooms for help b/c they are sitting in the living room. Disappointing when you're advocating for you parent and it falls on deaf ears especially with video evidence. Negligence at the very least.

We moved my dad into the memory care wing of Asbury Court about a year ago and we couldn’t be more pleased with that experience and the top notch care he receives as a resident. Joanna worked closely with my family as we navigated the application process and helped to streamline the move in process. Vanessa helps to keep us on the straight and narrow, helping to navigate a myriad of benefits and insurance matters. And all of the staff (including the dedicated nurses, CNAs, social workers and cleaning staff) keep an incredibly close eye on my dad making sure he’s well cared for - even in those moments when he’s difficult or resisting assistance. My dad’s diagnosis is a painful one but it makes my family’s heart happy knowing that he’s being so well cared for at Asbury.

I want to express my extreme gratitude for how Asbury Court is treated my mom over the last six months. Their staff is beyond excellent, they care, they know her name, they’re compassionate and take very good care of her. Her memory and spirit has increased tremendously over the past six months. Previously, she was headed backwards, Asbury Court has made a world of difference in her life. Special things to Joanna, Claire, and Helen. They run an amazing facility with quality people! I would highly recommend anybody who’s looking for assisted-living, memory, care, or independent living to look into Asbury Court. Me and my family are extremely grateful that we found this place. Jody.