Arbor Oaks @ Greenacres
About
Colliers at Greenacres is a locally owned and operated assisted living and memory care community in Lake Worth, Florida. The community offers personalized care with 24/7 nursing supervision, restaurant-style dining, recovery and therapy services, and a full calendar of social activities.
Rooms & Floor Plans
Suite A
Suite D
Suite H
Suite I
Capacity
97 residents
Phone
(561) 432-4700Website
Visit websiteLocation
Amenities
Life & Activities
Care Services
- Meal Service
- Transportation
- Wellness Programs
Ratings & Reviews
4.6
out of 5
Based on 21 reviews
Reviews (24)
Reviews from Google
Julian Giambroni
Wil’kevious is an outstanding employee who consistently demonstrates professionalism, reliability, and a strong work ethic. He approaches every task with a positive attitude and takes pride in delivering high-quality results.
Nancy Aronson
Arbor Oaks aka The Colliers at Greenacres is a great assisted living facility and memory care with consistent caring staff that is very stable .. it is a safe place with activities as well as psych support as needed .. Residents thrive and are happy there AND the price is right.. Great nursing team and great management team
Melissa Webster
Addtional: This place is under review with AHCA, look up yourself. Short staffed, no food is horrible. People in jail get better. Place is owned by new owners and you cant speak to corporate to do anything. No outings bus just got fixed. Mother has been there for over a year. Not one outing. Rude staff dont trust them. They lie about everything. Even there response to this was a lie. Just do your own research pull up records. Look at AHCA website. Save your family from the Hell we are in. This used to be a half way decent place. But just like all of these places. Corporate buys it out. Says will make great changes.. then do nothing but take your money and cut the staff back. No care. Took the true nurses out for med techs that a 4 year old child could do better. When they have a fall they do not contact family or call paramedics. Let's let a old person with a possible head injury just get a bandaid and not call for a paramedic. They should go back to the way it was and fix the place up. Don't send your family to this place. They only care about money not the care of the elderly. No staff. Meds get mixed up all the time. One laundry lady and 1 cleaning lady for 300 people. Not a safe environment
Response from the owner
Dear Ms. Webster, Thank you for sharing your concerns. We take feedback about our facility very seriously and always strive to provide compassionate and high-quality care to all our residents. We are aware of the sensitive circumstances surrounding your relationship with your mother and understand that this situation may be emotionally challenging. However, we feel it is important to clarify some points for the benefit of anyone reading this review. Your mother’s well-being is our top priority, and our team is committed to ensuring her safety and comfort at all times. Regarding the concerns mentioned about her injury and care, we can confidently state that all incidents are documented thoroughly, and any injuries are promptly addressed with appropriate medical attention. We have rigorous procedures in place to ensure our residents’ safety, and these procedures were followed in this case. Additionally, decisions regarding her care and who is authorized to make decisions on her behalf are determined in accordance with legal documentation, such as the designation of a Power of Attorney (POA). These decisions are beyond the facility’s control, and we are required to adhere strictly to these legal directives. We believe your review may not accurately reflect the level of care and commitment our team provides, and we encourage you to reach out to us directly if you would like to discuss any concerns further. Our goal is always to provide transparency and ensure the best outcomes for our residents. Thank you for your understanding.
Roy Alvarez
Intrusive Thoughts
The worst assisted ever
