Arbor House Assisted Living of Midwest City

I cannot say enough wonderful things about Arbor House of MWC. My stepdad has lived at several assisted living facilities, and this one is HOME. And it’s ALL because of the staff. Lacy and Erin are the most amazing women. Arbor House is so blessed to have them! They are prompt and efficient in seeing that things are done right the first time. And they truly care about EVERY ONE of their residents! The facility is so clean and beautiful, and every single staff member is smiling and helpful. The food is A+, and the staff sees to it that everyone is happy. And for me, Justin has been a Godsend. A special man who takes care of my step dad as if he were his own. I am amazed every time I walk in the door. If you are considering Assisted Living for your loved one, you need to contact Arbor House! The Top Tier of Assisted Living!

Arbor House in Midwest City, OK took very good care of my Mother the last 9 months of her life. My Mother became very attached to all of the staffing at this facility. She was treated with dignity and compassion from the time she moved in until her final breath. Our family always trusted the staff with Mom’s care and accommodated any request we made. We would definitely recommend this facility for a family member.

If I could give negative stars, I would! My 91 year old dad lived at Arbor House for 2 1/2 years. The place was sold to legends about a year ago and it steadily declined. I wasn’t happy with his lack of care. I tried speaking to the director, Cara Northcutt, Christy Gilmore, director of operations, and Lori Morton, V.P. Of operations to no avail. I even formed a resident/family council. We called for town hall meetings and were met with resistance. They have no security measures in place, employees are having fist fights during shifts, they’re grossly understaffed and just recently the fire alarms went off and when I arrived, all the residents were outside, except my dad. I didn’t know if the building was on fire and ran straight in and got him outside on my own. Dad repeatedly received either the wrong medications or medications were missing. I ended up calling state to report these issues and after they came and did an investigation, my dad was evicted with a 5 day notice to vacate. We got the state involved along with the ombudsman, but, decided we’d be happier somewhere else that actually cares. Whatever you do, do not send anyone you love here! I’d like to add that I called the number below from legends asking me to contact them and left a message yesterday and left another message today and no one has called me.