Applegate Terrace
About
Applegate Terrace has been serving Wausau and surrounding communities since 2001, located in the medical hub near Aspirus Wausau Hospital and Marshfield Clinic. The facility shares its campus with Wausau Manor Health Services and provides assisted living with around-the-clock assistance in a home-like environment.
Capacity
53 residents
Phone
(715) 849-1514Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
3.0
out of 5
Based on 7 reviews
Reviews (7)
Reviews from Google
Sharla Fritz
Applegate Terrace was the perfect place for my mother when she could no longer live in her own home. She loved the spacious apartment and enjoyed the food. The entire staff took very good care of her, often going above and beyond. She always commented on the kindness of the workers,
Response from the owner
Thank you for giving us 5 stars!
Grant A. Johnson
Kelly Buck
Still deciding about this facility. It is a nice setting and the staff you do see are friendly.
Response from the owner
We were disheartened to read your review. We hope you will give us an opportunity to discuss your concern with you. Please consider contacting the Executive Director at 715-853-7280. Thank you.
lisa cooper
My family chose applegate because the apartment was great, and it is. Unfortunately that’s where great ends. You choose a place that when they hit there “life alert “ button someone comes immediately, unfortunately that’s not the case here. We also decided to have a few meals here with her so she wasn’t alone and also she’d know what to do. My brother went first… it was a disaster, they are suppose to offer alternative options but they don’t really. My son and I went to have dinner with her and it was completely unacceptable. We did take photos and staff does not come around to ask if you need anything. Fast forward… my mom has been at Applegate around 2 months, she enjoys most of the activities. Unfortunately the food they serve there is ridiculously horrible. Canned and served cold veggies, dried chicken and other meats. The sides are flavorless. Then the staff leaves and offers no way back to there apartments…. They just sit there!!
Response from the owner
Lisa, we are sorry about your experience. We’re grateful to have talked with your family regarding your shared concerns and to provide a review of recent events in our community. We continue to work with our Dietary team on our resident’s dining experience and believe we have made necessary improvements in this area. We are blessed to have a strong Resident Council who we lean on to gain insight on areas that need improvement and to gauge our progress. They have helped verified that food quality has improved significantly. Again, we appreciate you voicing your concerns and hope to continue to improve Applegate all around. As always you are welcome to call us at (715) 849-1514 to speak directly with our Executive Director.
Nicole Moyle