Anchor Bay at Pocasset
About
Anchor Bay at Pocasset is an assisted living community in Johnston, RI. It has capacity for around 75 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- Johnston, RI
- Capacity
- 75 residents
Phone
(401) 421-6610Website
Visit websiteLocation
Ratings & Reviews
4.7
out of 5
Based on 46 reviews
Reviews (48)
Reviews from Google
Billy Nolan Jr
What a whirlwind the last year this has been for me and my family! My mother was placed in memory care a year ago , Hated that place , the care and standards were terrible it was dank and dirty , But, We were locked into a lease agreement which was a nightmare.. Finnaly it ended in April of this year and we moved my mom to Anchor Bay pocassett.. The difference is apparent the minute you walk in the door ! First of all it's so clean and fresh and bright and Modern , Everyone is so helpful and caring . A special shout out to Jen Burns who got my mom in the Memory care unit , She was no nonsense all the way , extremely professional and made it smooth and easyband fast along with answering all my concerns and questions, Thak you Jen ! As for the memory care area , the staff is fantastic and really pay attention to detail and doing Thier job the right way , Connie the head Nurse is also amazing and put me at ease right away , had a plan for my mom and all went smooth , I trust her fully along with the staff and can Finnaly sleep at night ! They attend to each resident asap with whatever they need , And do everything with kind words and a smile and a soft spoken manner always gentle ! It's also bright , Modern ! It's spotless clean with a giant outdoor beautiful sitting area in nice weather ! The food is amazing and healthy and it seems they have thought of everything here ! So, It just feels good in there and you know your loved one is in great hands ! They say better late then never , I am happy that my mom is at Anchor Bay pocassett Now , We absolutely made the right decision placing her in there ❤️
Response from the owner
Billy, first of all, thank you for sharing such a thoughtful review of our community. We are so happy that you found your way to Anchor Bay! It is always disheartening to hear about when a former memory care community doesn't meet a family's needs or expectations. A transition like this should bring enhanced quality of life and peace of mind. Thank you for recognizing the effort that our Anchor Bay team puts into fostering a homelike environment, addressing residents' concerns, and raising the standard of memory care. We have seen, time and time again, that our residents' family members can step back into their traditional role as son or daughter rather than caregiver after finding our community. Knowing you can sleep better at night is music to our ears!
Lisa Rocchio Marinelli
Response from the owner
Thank you again, Lisa, for sharing your feedback—we truly appreciate you taking the time to connect with us. Your experience is important, and I’ve ensured our leadership team is aware. We’d welcome the opportunity to speak with you personally at the community to better understand and address your concerns. Please feel free to reach out directly or share your preferred contact information, and we’ll be in touch. Kind regards, Alison
Mark Sloan
Want to say, “ Thank you “ to Robin - Executive Director. She is beyond professional and goes the extra mile to ensure the Residents in her care are treated like family! Many thanks! Kate and Mark Sloan
Response from the owner
Thank you, Mark, for your wonderful feedback! We're thrilled to hear that Robin's dedication and professionalism have made such a positive impact. Your kind words mean a lot to us, and we'll be sure to pass them along to her. Thank you for being part of our community! Warmly, Alison
Marie Letang
Response from the owner
Thank you, Marie, for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. Kind regards, Alison
Dawn Jones
The staff has been great to my Mom. Especially Andy. He really helped my Mom with transition. She has been really happy there.
Response from the owner
Thank you, Dawn! We're so pleased to hear that your mom is happy and that Andy has been a great help during her transition. We appreciate your kind words and will share them with our team. If there's anything else we can do, feel free to let us know! Warm regards, Alison
