Acclaim at East Beach
About
Acclaim at East Beach is an assisted living community in Norfolk, VA. Contact them for details about care options and availability.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- Norfolk, VA
Phone
(757) 720-0622Website
Visit websiteAmenities
Ratings & Reviews
4.6
out of 5
Based on 70 reviews
Reviews (70)
Showing the 50 most recent of 70 reviews from Google
Carl Jennings
Acclaim at East Beach is an excellent Independent Living Experience. All the residents are very friendly and considerate of each other and make you feel welcome and part of the family. The entire staff are friendly and worry about each other and all the residents. Making your experience worth staying here. I looked at multiple Independent Living apartments before selecting Acclaim at East Beach as my location to move in and begin this new part of my life.
Response from the owner
Thank you for your wonderful review! It’s a privilege to provide you and your neighbors with a warm, welcoming home where you feel safe and comfortable. We are grateful for such incredible residents and team members and hope our community continues to bring you friendship and joy.
JoAnn Tucker
Acclaim at East Beach is a fine place to be especially if you need limited assistance. The staff is wonderful
Response from the owner
Your kind words go a long way to brighten our day. We will be sure to share your review with our team members. Thank you so much.
Roger Keown
Since moving my father In-Law to the Acclaim Independent Living Facility at East Beach was oone of the best things that we could have done. He is happy, Living Life Again and the Staff and facility is amazing. Thank you for Being there for him... Roger & Debbie Keown
Response from the owner
Your loved one is such an important part of our community, and we are so grateful for the opportunity to care for them. Thank you for your visit and for taking the time to leave this thoughtful review!
Angie Barry
CLEARLY you had a Karen , legally known as Michelle sitting at the front welcome desk today BUT there was nothing welcoming about her! My family and I have been visiting my mom, my kids grandma there for years now and NEVER has anyone taken issue with our getting a cup of water as we EXIT !! Today at approximately 3 pm we got water as we were leaving AND Michelle says loudly “ Alrighty then AS IF SHE HAD a problem with black peopke getting a cup of water ! She was the most rude/racist individual that we’ve ever run into at that front desk and if you’re going to have ppl like her REPRESENTING Acclaim at East Beach then I’m going to tell my brother who’s a Doctor to STOP referring his patients loved ones to this place !!!
Response from the owner
We strive to create a warm and welcoming environment for our residents, their families and friends. If we have not lived up to this standard, we apologize. To discuss your concerns further, please contact Damian, our Executive Director, at dpolewczak@seniorlifestyle.com.
Hassan Smith
My family and I had a very disappointing experience with the receptionist, Michelle. As we were leaving and stopped to get some water from the lobby, she looked at us, shook her head, and said “alrighty then” in a dismissive tone. Her demeanor made it seem as though guests were not welcome to use the water, and the way she acted came across as unprofessional and potentially discriminatory. Someone with that attitude should not be working as a receptionist, let alone in a place that serves seniors who deserve kindness and respect.
Response from the owner
We strive to create a warm and welcoming environment for our residents, their families and friends. If we have not lived up to this standard, we apologize. To discuss your concerns further, please contact Damian, our Executive Director, at dpolewczak@seniorlifestyle.com.